Brand Certified
Arby's
4.2(973 reviews)
Certified by Arby's • Feb 22, 2026
Business Details
2665 Lee Hwy, Bristol, VA
24201, United States
Certified by Arby's • Feb 22, 2026
(276) 466-2072
Certified by Arby's • Feb 22, 2026
http://www.arbys.com/locations/us/va/bristol/2665-lee-hwy/store-1563
Certified by Arby's • Feb 22, 2026
About
Certified by Arby's • Feb 22, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Feb 22, 2026
Hours
Certified by Arby's • Feb 22, 2026
Reviews
4.2
973 reviews
5 stars
539
4 stars
239
3 stars
107
2 stars
29
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.
Food Quality
Food quality is inconsistent; some customers enjoyed their meals while others complained about cold, overcooked, or poorly assembled items.
Cleanliness
Several reviews mention cleanliness issues, including sticky floors and unsanitary conditions.
Order Accuracy
Many customers experienced issues with incorrect orders or missing items, leading to dissatisfaction.
Value for Money
Customers expressed concerns about the high prices relative to the quality and portion sizes of the food.
- KLKelly LewisFeb 1, 20263.0Like all the other restaurants of today. nothing to brag about.
- ARAutumn RoseJan 24, 20265.0My husband and I came through during the ice and snow tonight as dashers to pick up and deliver an order. Although they had shut down early for the night due to weather the worker still took great care of us. Great location and customer service!
- DVDavid VicarsJan 1, 20263.0I love Arby's. The crinkle fries are the best fries, the roast beef is always good. BUT, today I ordered the crispy chicken sandwich. It was terrible. The chicken was a tiny patty, smaller than the bun and about as thick as the straw they gave me for the drink. I won't be ordering that again.
- SWSusan WrightDec 24, 20251.0Drive thru cashier was the rudest person I believe i have ever seen at this location when asking for extra condiments she closed the window in my face and walks away till I exited the drive thru! People that don’t like there job should find one more suitable for them out of the public eye!
- JRJohn RasnickDec 20, 20255.0Just dined in and ordered a French dip combo. Was easily one of the best sandwiches ive ever had from arbys. Roast beef was shaved very thin like it should be, and sandwich was carefully put together. Not thrown together like it usually is from other locations. Au jus was thick and stuck to the sandwich, and fries were hot and fresh. Whenever im in the area ill definitely be eating at this arbys again ! Wish all locations were this nice.
Brand Certified Facts from Arby's
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Certified February 22, 2026Yext Knowledge Graph
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