McDonald's

3.3
829 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
301 W Broaddus Ave, Bowling Green, VA
22427, United States

Hours

Reviews

3.3
829 reviews
5 stars
234
4 stars
191
3 stars
170
2 stars
69
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly in the drive-thru, with long wait times for orders.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, leading to frustration among customers.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rude or unhelpful interactions.

Food Quality

Food quality was inconsistent, with some customers enjoying their meals while others received cold or poorly prepared items.

Cleanliness

The location was noted for being clean, although some customers mentioned issues with the bathrooms.
  • AF
    Aiden Fielstra
    4 days ago
    1.0
    Missed multiple items on my order two days in a row. Second day had to wait an extra 30 minutes to get the missed items and even then they didn’t give the correct items. Hahaha can’t make this shit up. Lady at the window was like “sorry I don’t work on the crew making the food” ok but you can walk around the corner and talk to them though right?
  • DW
    direck whorley
    Nov 15, 2025
    1.0
    Drive Thru was full and 8 parking spaces were all waiting for their food. They are very slow and should be avoided. I left after 20 minutes without getting my food.
  • SU
    Scott Utter
    Nov 13, 2025
    2.0
    Waited in drive through for 30 min then got the wrong order.. went in side and waited 15 min for rite order..
  • JJ
    Juliana Joly
    Nov 5, 2025
    1.0
    Terrible service was given an attitude because they didnt give me a sandwich I ordered and the one making the sandwich was in the back calling me a lair. After spending $35 I expect my food to be correct in not get an attitude like im trying to get a free sandwich if I was gonna do that then why spend so much money in the first place. Plain rude girl at the drive thro. except for 1 guy who was fake nice but in a good enough way. This happens alot at this store that we now have to always check our stuff at the window before we leave
  • MS
    Michelle Spiegel
    Oct 30, 2025
    5.0
    Although they didn’t have apple pies, they were very accommodating and exchanged it for something else. Their customer service was impeccable. They actually perfected my semi-sweet tea and had no problem providing me a creamer on the side! Will definitely return again!!

Frequently Asked Questions About McDonald's

What are the McDonald's Bowling Green store hours?

McDonald's in Bowling Green is open daily from 5:30 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open daily from 5:30 AM to 11:00 PM.