McDonald's

3.5
1054 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
303 Main St, Blackstone, VA
23824, United States

Hours

Reviews

3.5
1,054 reviews
5 stars
358
4 stars
220
3 stars
208
2 stars
104
1 star
164

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially during busy hours, with some experiencing waits of over 30 minutes.

Food Quality

There were numerous complaints about food being cold, undercooked, or incorrect, with many customers expressing disappointment in the overall quality.

Cleanliness

Several reviews highlighted issues with cleanliness in the dining area and bathrooms, with some describing the environment as filthy.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of engagement from employees.

Management Issues

There were mentions of poor management and organization, particularly during busy times, leading to confusion and dissatisfaction among customers.
  • AC
    Ashe Luke (Ash the Phoenix Cosplay)
    5 days ago
    2.0
    Yeah so I don't like leaving negative reviews but between the attitude from the girl at the drive thru, and the quality of the food i ordered I'm only coming in the day time. Like...the girls attitude and the fact this is the most pathetic sundae on the planet.
  • EP
    Erin Peed
    Nov 4, 2025
    2.0
    I walked into this McDonald's and immediately noticed the trash all over the floor as I walked towards the counter to order. I was surprised that the owner would allow their establishment to look like this. My hamburger bun was burnt and the fries were cold. Would not recommend this location to anyone.
  • JJ
    John Joyner
    Oct 31, 2025
    3.0
    The service was slow and the cooks were overwhelmed to where they forgot to add my burger to my bun so all I had was just cheese and the cooks are also talking back to their managers
  • JS
    jacqueline stokes
    Oct 20, 2025
    1.0
    How do you not know when French fries are done when the fryer has a timer. My fries were under cooked, limp, soggy, and greasy. Burger was Luke warm. Ridiculous!
  • SA
    Steve Arena
    Oct 11, 2025
    2.0
    Ssslllooowwww. They can't handle rush hour. No matter what time of day I go, I've never had less than a ten minute wait. Even with the APP. One morning I went to the parking spot and used the app. After 15 minutes, the app said I had my food and enjoy my day. I had to go inside, ask what happened. They ran out of cooked food and gave my food to the drive thru for priority. From parking to leaving, was almost 30 minutes. I'm understanding about running the business....but let's not kick people out of line for your profit margin. What has happened to this institution? Profit Greed?

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 303 Main St, Blackstone, VA?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 5:30 AM to 11:00 PM on Sundays.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 1:00 AM on Friday and Saturday, and 5:30 AM to midnight on Sunday.