This profile is uncertified and using publicly sourced data
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Business Details
About
Ice Cream ShopGift ShopStationery Store
Sugar Magnolia is the definition of "all things comfort". One step inside will transform you into a place that just makes you feel like you are at home.
We proudly offer a wide selection of stationery, paper goods, and gifts to include such brands as Nora Fleming, Lilly Pulitzer, Rifle Paper Co., Sugarfina, Caspari, Consuela bags, and more.
We are excited to bring you a wonderful, "super premium" ice cream line, fine chocolates from a variety of chocolatiers, and many other sweets and treats.
We also offer seating and free wifi. Come on in and enjoy some downtime with us at Sugar Magnolia.
Sugar Magnolia, in the middle of Downtown Blacksburg, and in the hearts...and tummies...of our valued and loved customers and friends!
Location
Hours
Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday11:00 AM - 9:00 PM
Saturday11:00 AM - 9:00 PM
Sunday12:00 PM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.