Wendy's

3.6
623 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
701 N. Main St., Blacksburg, VA
24060, United States

Hours

Reviews

3.6
623 reviews
5 stars
215
4 stars
183
3 stars
82
2 stars
36
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and understaffing, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or poorly prepared items.

Customer Service

Numerous customers experienced rude or unhelpful staff interactions, contributing to a negative dining experience.

Cleanliness

The restaurant was often described as dirty and poorly maintained, with concerns about hygiene in both the dining area and food preparation.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service from specific staff members.
  • BW
    brenda walker
    Dec 29, 2025
    4.0
    Always yummy!
  • SK
    Samuel Kimzey
    Dec 28, 2025
    1.0
    The Wendy's establishment at this location is terrible. Incredibly dysfunctional. Leaves you wondering what you pay for. It is very slow service, frequently dirty, bathrooms gross, and the soda machines are almost always out of ice, carbonation, or soda syrup. Don't waste your time.
  • BM
    Brenden Magill
    Dec 19, 2025
    1.0
    Massively understaffed, fountain drinks taste bad: management is skimping on the syrup and employees are not cleaning the lines.
  • TT
    Tired Teachers
    Dec 11, 2025
    1.0
    I've gotten food poisoning from a biggie bag, nothing special, just the chicken sandwich one. I really liked this Wendy's upon moving here but a year later the employees are rude, and snappy for no reason, the lines are always long, they're probably terribly understaffed, and I get cold food about every time I go. Go somewhere else. Eat local. Avoid this now sad dump of yet another fast food chain location going down hill. Avoid giving money to a place where you're going to sit hungry in your car after work, waiting an hour for food that comes out COLD.
  • PP
    Philip
    Dec 7, 2025
    5.0
    Phenomenal food and amazing, very quick service. All the food was fresh, hot and delicious. I was extremely happy with my meal.

Frequently Asked Questions About Wendy's

Is Blacksburg Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Blacksburg?

The drive-through is open Monday to Wednesday and Sunday from 6:30 AM to 2:00 AM, and Thursday to Saturday from 6:30 AM to 4:00 AM.