Wendy's

3.6
617 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
701 N. Main St., Blacksburg, VA
24060, United States

Hours

Reviews

3.6
617 reviews
5 stars
215
4 stars
182
3 stars
81
2 stars
36
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of slow service and incorrect orders.

Food Quality

Numerous reviews mentioned cold, stale, or poorly prepared food, with some customers experiencing food poisoning.

Cleanliness

The restaurant was often described as dirty, with unclean tables and unsanitary conditions noted by several customers.

Order Accuracy

Many customers experienced missing items or incorrect orders, leading to frustration and dissatisfaction.

Management Issues

Several reviews pointed to poor management and staffing problems, contributing to the overall negative experiences.
  • CF
    Chris Faith
    Nov 11, 2025
    5.0
    Fine food at excellent prices
  • MM
    Matthew
    Nov 2, 2025
    3.0
    Wrong drink, fries were somehow both burnt and cold. Nuggets were ok though
  • LW
    Lorena Woods
    Oct 26, 2025
    1.0
    To start off we had an online order today. The lady at the window was rude, she also was touching the rims of the cups no gloves. My daughter got a lime ginger ale and there was a piece of food floating in it. She exchanged it. We were missing sauces and sour cream but not missing food this time. The food was stale and cold, baked potatoes wasn’t even warm enough to melt the cheese. Chilli was old and discolored. Horrible experience. I don’t usually give bad review but we have had the same lady 2x in a row and both times we were missing things. The first time we were missing a whole meal minus the drink. Get it together Wendy’s!
  • SA
    S A
    Oct 11, 2025
    1.0
    Rude, bad service, cold burgers
  • BC
    Brieanna Cat
    Sep 21, 2025
    1.0
    I was just there for a meal and I went to the Wendy and asked if I could use my free jr frosty for a year coupon cause I remembered and she told me no cause I didn’t tell her at the window? I have used Wendy’s a lot and never ever had this issue. Older lady sept 21st 1pm drive thru glasses.

Frequently Asked Questions About Wendy's

Is Blacksburg Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.