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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customers frequently reported long wait times, poor customer service, and incorrect orders, leading to frustration.
Food Quality
While many enjoyed the smoothies, there were consistent complaints about food quality, including soggy wraps and watered-down smoothies.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and improper food handling practices.
Staff Performance
Customer experiences varied widely, with some praising friendly staff while others noted rudeness and lack of professionalism.
Operational Problems
Customers expressed dissatisfaction with inaccurate hours of operation and issues with online ordering and curbside pickup.
MM
MagicCookie
3 days ago
3.0
Workers will never greet you and while waiting I had 3 people obviously look at me, and finish what they're doing before they even ask why you're there. They just finish their tasks first instead of talking and working like every other restaurant I deliver for does.
CZ
Carly Zimmet
Oct 26, 2025
1.0
I kept coming back here because my location at home is so good, but I continuously get disappointed. Today was the last straw. My smoothie was not blended well at all. Every time I would step through the Strah, it would get stuck. all of the other times I've gotten food here, there has been two small pieces of chicken on items with chicken or what looks to be half a scrambled egg for items with eggs. This location absolutely sucks. They do not give you what you pay for and the quality of everything is really shitty. i shoulda taken photos of the food. never going back.
RS
Raven Smith
Oct 13, 2025
2.0
I placed a curbside order at 9am this morning, after checking the hours it looked like they opened at 7am. I arrived at this location at 9:10am and waited, just to watch an employee or manager come and finally open the door at 9:30. They walked in and locked the door back. A family walked by and tried to go in as well and the door was still locked. I had to eventually leave because I don’t know about you but I don’t have time to sit and wait an hour for food. If you don’t open at 7am then make sure your websites have accurate hours. Never got the food, and still out of my money with no way of canceling the order. And nobody will answer the phone.
AK
Ayesha Khan
Oct 5, 2025
5.0
evelyn was very sweet and kind!
KM
Kyle Morrison
Sep 30, 2025
4.0
Food is good. Tropical Smoothie Cafe knows how to make food and smoothies. They need to hire more workers, and those workers need to work faster. They have max two people total any time I’m there, and orders often take a long time.
What types of payment does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Does Tropical Smoothie Cafe have a casual dress code?
Yes, the attire at Tropical Smoothie Cafe is casual.
How can I view the menu or order online from Tropical Smoothie Cafe?
You can view the menu at http://www.tropicalsmoothiecafe.com/menu/ and place orders online or via their app.
What nearby dining options are available around Tropical Smoothie Cafe for a varied eating experience?
Nearby dining options include Roots Natural Kitchen for health food, Panda Express for Chinese fast food, Chipotle Mexican Grill for Tex-Mex, and McAlister's Deli for sandwiches and salads, providing a variety of choices before or after visiting Tropical Smoothie Cafe.
What nearby hotels can guests use when visiting Tropical Smoothie Cafe?
Nearby hotels include Collegiate Inn of Blacksburg, Hyatt Place Blacksburg University, Residence Inn by Marriott Blacksburg-University, Blacksburg Marriott, and Holiday Inn University-Blacksburg, convenient for guests planning to stay close to Tropical Smoothie Cafe.
Are there nearby beauty and wellness services close to Tropical Smoothie Cafe?
Yes, you can find Nail Bar Blacksburg for nail care, Lady Jane's Haircuts for men, CVS Beauty for beauty and spa needs, and Pivot PT-Blacksburg for physical therapy and sports medicine nearby.