Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customers frequently reported poor service, including long wait times, unhelpful staff, and rude interactions.
Food Quality
While some customers enjoyed the smoothies and food, many complained about inconsistent quality, including poorly made smoothies and incorrect orders.
Cleanliness Concerns
Numerous reviews highlighted cleanliness issues, with reports of dirty tables, sticky floors, and unsanitary food handling practices.
Staffing Problems
Several reviews indicated that the location is often understaffed, leading to delays and a chaotic atmosphere.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as the taste of the smoothies.
GC
Geifry Cordero
Jan 5, 2026
1.0
I drove about 20 minutes to get to this place. According to their posted hours, they close at 10:00 PM, but I arrived at 9:29 PM and was told they were already closed.
If they actually close at 9:30, that should be clearly stated instead of advertising a 10:00 PM closing time. After driving 20 minutes, this was very frustrating.
On top of that, the door was open, which gives the impression that the business is still operating. I walked in, only to be told inside that they were closed.
This is confusing and disappointing. It would be helpful if the business either updated their posted hours or honored the hours they advertise, out of respect for customers. 01/05/26
RR
Rick Sterchi (Ricki)
Dec 24, 2025
5.0
The best quick quality fix for hunger
MM
MagicCookie
Nov 21, 2025
3.0
Workers will never greet you and while waiting I had 3 people obviously look at me, and finish what they're doing before they even ask why you're there. They just finish their tasks first instead of talking and working like every other restaurant I deliver for does.
CZ
Carly Zimmet
Oct 26, 2025
1.0
I kept coming back here because my location at home is so good, but I continuously get disappointed. Today was the last straw. My smoothie was not blended well at all. Every time I would step through the Strah, it would get stuck. all of the other times I've gotten food here, there has been two small pieces of chicken on items with chicken or what looks to be half a scrambled egg for items with eggs. This location absolutely sucks. They do not give you what you pay for and the quality of everything is really shitty. i shoulda taken photos of the food. never going back.
RS
Raven Smith
Oct 13, 2025
2.0
I placed a curbside order at 9am this morning, after checking the hours it looked like they opened at 7am. I arrived at this location at 9:10am and waited, just to watch an employee or manager come and finally open the door at 9:30. They walked in and locked the door back. A family walked by and tried to go in as well and the door was still locked. I had to eventually leave because I don’t know about you but I don’t have time to sit and wait an hour for food. If you don’t open at 7am then make sure your websites have accurate hours. Never got the food, and still out of my money with no way of canceling the order. And nobody will answer the phone.
What types of payment does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Does Tropical Smoothie Cafe have a casual dress code?
Yes, the attire at Tropical Smoothie Cafe is casual.
How can I view the menu or order online from Tropical Smoothie Cafe?
You can view the menu at http://www.tropicalsmoothiecafe.com/menu/ and place orders online or via their app.
What nearby dining options are available around Tropical Smoothie Cafe for a varied eating experience?
Nearby dining options include Roots Natural Kitchen for health food, Panda Express for Chinese fast food, Chipotle Mexican Grill for Tex-Mex, and McAlister's Deli for sandwiches and salads, providing a variety of choices before or after visiting Tropical Smoothie Cafe.
What nearby hotels can guests use when visiting Tropical Smoothie Cafe?
Nearby hotels include Collegiate Inn of Blacksburg, Hyatt Place Blacksburg University, Residence Inn by Marriott Blacksburg-University, Blacksburg Marriott, and Holiday Inn University-Blacksburg, convenient for guests planning to stay close to Tropical Smoothie Cafe.
Are there nearby beauty and wellness services close to Tropical Smoothie Cafe?
Yes, you can find Nail Bar Blacksburg for nail care, Lady Jane's Haircuts for men, CVS Beauty for beauty and spa needs, and Pivot PT-Blacksburg for physical therapy and sports medicine nearby.