CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Blacksburg is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous customers reported long wait times, rude staff, and incorrect orders, leading to a negative perception of service quality.
Cleanliness
Many reviews highlighted the dirty conditions of the dining area and restrooms, suggesting a lack of proper cleaning and maintenance.
Food Quality
While some customers praised the food, others noted inconsistencies in order accuracy and portion sizes, with complaints about missing items and poorly prepared dishes.
Positive Experiences
Despite the negative feedback, several customers expressed satisfaction with the food quality and friendly service during their visits.
Delivery Problems
Customers experienced significant issues with delivery orders, including missing items and long wait times, leading to frustration.
OI
Orchestra Isaac
Nov 9, 2025
1.0
Every time I have a GrubHub delivery they haven’t started the order. Thanks for wasting my time and ability to make money.
GF
Geni Feno
Nov 3, 2025
1.0
I ordered soup through doordash for lunch because I am sick and I waited 1 hour just to have to cancel my order. I called multiple times and nobody would respond. Very disappointed
GH
Gracie H
Nov 3, 2025
1.0
Extremely slow service. Multiple times i’ve had to cancel my order due to the inability to fulfill it within an hour
DE
Dustin Eutaw
Nov 3, 2025
1.0
Waited for 20 min for delivery. Didn’t even check on it and then they ended up not having it. Train your staff better.
BE
Basma Elkady
Nov 2, 2025
1.0
Very disappointing experience. My husband waited for a long time because we were given the wrong time by the father. Poor organization and a waste of time.