Dunkin'

Reviews

• JL

  Jill L

  Feb 13, 2026
  1.0
  Ordered ahead, hot food was not available. Waiting on refund 3 weeks now. This week I ordered ahead 30 min ahead. Not only was it not prepaired, All walk in orders were piling up on the printer Twisted and coiled. You can even see them printing. As I only haven enough time to run over and back to office. I thought 30 min was enough time. I am now waiting on that refund awell. I won't be back to this location. Its not reliable. Its understaffed I am sure.
• BH

  Ben Hodges

  Feb 10, 2026
  2.0
  I went there this morning to get some donuts. I hadn't been to this location before. I thought since it was a full size Dunkin that they'd make the donuts there fresh but I found out with the donuts I received (and reading the other reviews here) that they do not make fresh donuts here. They just microwave them like at Speedway and other "Dunkin-lite" establishments. My donuts were dry, stale, not moist at all like a good donut should be, coldish, and just overall very disappointing. It was like buying day old nondescript donuts at Walmart - that's what they looked and tasted like. The glazing on the top was as hard as the ice/snow mix we've had in our recent cold weather - not soft/steamy/and glistening the way a good fresh donut is. I wish there was a Krisy Kreme donut shop in town, instead. b) I was also surprised when I went through the drive-thru that the menu board one sees at the order station didn't even mention donuts! It was all drinks. 2 big boards full of various drinks. Obviously Dunkin has dropped the name "Dunkin Donuts" from their name and are clearly de-emphasizing donuts which I think is a mistake. I won't be returning to this location or any Dunkin that microwaves their donuts.
• CL

  Casey Linkous

  Feb 6, 2026
  1.0
  Pulled up to drive thru… I don’t normally get Dunkin but I asked her for a minute she said okay and then came back very rudely with “we don’t have any hot food” I wasn’t there for hot food so I didn’t care. Then I asked her if they had frappes and she rudely said “NO” in a very rude demeanor. I just pulled off. I’m sorry but if you hate your job that bad… get a new one. Her customer service skills SUCK! This was at 230pm on Friday Jan 6th.
• SM

  Shay M

  Jan 23, 2026
  1.0
  Closed lobby early & rushed us through drive thru..couldn't even finish ordering so whatever.
• TL

  Tracy London

  Jan 18, 2026
  1.0
  The service was very slow, and when I questioned why people who ordered after us in the kiosk were served first, I was yelled at by the manager. She argued with me rather than working on my order. I ordered donuts and 2 coffees, but customers with complicated drinks and sandwiches were served before me even though I ordered first. Terrible system and terrible customer service. Rather than apologizing, the manager treated me like I was stupid and asked if I could see the drive thru. Will never go back.

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