Business Details
About
Mexican Restaurant
Chipotle Blacksburg University Crossroads is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
486 reviews
5 stars
196
4 stars
80
3 stars
34
2 stars
29
1 star
147
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff and long wait times, especially during busy hours.
Ingredient Availability
Many reviews noted that the restaurant often runs out of key ingredients, leading to customer dissatisfaction.
Cleanliness
The dining area and food preparation areas were often described as dirty, with unclean tables and floors.
Food Quality
Several customers expressed disappointment with the food quality, mentioning stale chips, poorly prepared meals, and inconsistent portion sizes.
Atmosphere
The restaurant's atmosphere was criticized for loud music and an overall lack of a welcoming environment.
- DCDeborah Collins2 days ago5.0We had a flat tire just outside this location and the manager was nice enough to check on my mom while she waited for the tow truck to put on the spare. When we came back in for lunch later, he remembered her, was fun, friendly and joking around with her. Great customer service and a great guy. Thank you for helping us shake off a bump in our trip!
- TTTop_MovieNov 15, 20252.0Missing napkins, super rude waiter, atmosphere feels off, my chips were floppy and disgusting, there is nothing good to say about this establishment
- JSJulie SekelskyOct 5, 20251.0We were in the store 4th in line (3pm on a Sunday) and an employee announced that the store was going to be closing to fullfill a large catering order and if those of us online wanted food we'd have to order online. Everyone in line walked out. You lost 7 customers. Poor business decision
- JBJamie BrynerSep 30, 20252.0Says open at 1045 at 1050 still prepping the line. Poor preparation for the day
- JKJohn KleopferSep 18, 20252.0Floors were dirty, food was ok at best, chips were stale, but the worse part was the guy with long dark hair hanging around his face making burritos. This franchise has gone downhill fast!
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill at Blacksburg University Crossroads serve?
Chipotle serves fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients and no artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill in Blacksburg?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle offer pickup and delivery services at the Blacksburg location?
Yes, Chipotle offers both in-store pickup and delivery services.
Can I place an order online for Chipotle Mexican Grill at Blacksburg University Crossroads?
Yes, you can order online via their official order site at https://order.chipotle.com/ or through the Chipotle app.
How can I contact Chipotle Mexican Grill at this Blacksburg location?
You can call them at +1 540-552-0190 or email at VA.2971.BlacksburgU@chipotle.com.
Is Chipotle Mexican Grill in Blacksburg LGBTQ-friendly?
Yes, this location welcomes LGBTQ customers.
Where is Chipotle Mexican Grill located in Blacksburg, VA?
Chipotle is located at 868 Prices Fork Rd, Montgomery, Blacksburg, VA 24060, USA.
What nearby dining options are available near Chipotle Mexican Grill at Blacksburg University Crossroads?
Nearby dining options include McAlister's Deli, Tropical Smoothie Cafe, Roots Natural Kitchen, Panda Express, Your Pie, QDOBA Mexican Eats, and mezeh Mediterranean Restaurant.
Are there hotels near Chipotle Mexican Grill in Blacksburg?
Yes, several hotels near Chipotle include Collegiate Inn of Blacksburg, Hyatt Place Blacksburg University, Residence Inn by Marriott Blacksburg-University, Blacksburg Marriott, and Holiday Inn University-Blacksburg.
What services or stores are nearby that might interest a visitor to Chipotle?
Nearby services and stores include AT&T Authorized Retailer, AT&T Store, CVS Pharmacy, LibertyX Bitcoin ATM, UPS Access Point location, and T-Mobile for Business, which can be convenient for shopping, communication, and financial services.