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Bojangles

3.9
(635 reviews)

Business Details

(540) 953-0702

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
2111 South Main Street, Blacksburg, VA
24060, United States

Hours

Reviews

3.9
635 reviews
5 stars
273
4 stars
180
3 stars
77
2 stars
39
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, with some experiencing waits of over 30 minutes.

Food Quality

While many customers praised the food for being delicious and fresh, there were complaints about inconsistency, such as dry chicken and incorrect orders.

Customer Service

Customer service experiences varied, with some staff receiving high praise for their friendliness and helpfulness, while others were described as unprofessional or indifferent.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including unsanitary conditions and a dirty atmosphere.

Technology Issues

The automated ordering system at the drive-thru was often criticized for being frustrating and inefficient, leading to further delays.
  • EB
    Evelyn Bolling
    Feb 12, 2026
    1.0
    The AI bot they have taking people orders interrupts and messes the orders up, then the staff gets annoyed that the orders are wrong. It is a lazy and not customer service friendly. Would be significantly happier if a human took my order cause they could actually get it right.
  • JS
    Justin Snyder
    Feb 2, 2026
    1.0
    The employees do not value the customers time. It took over 15 minutes to have my order taken and I was the only one waiting in line. After another 10 minutes of waiting I finally asked if the two biscuits sitting waiting were mine to which the employee replied “no”. She then helped two other customers followed by putting the two biscuits I inquired about in a bag and handing them to me as if I was causing her an inconvenience. Not recommended for anyone with less than 30 minutes of spare time
  • TQ
    Thomas Quesinberry
    Jan 18, 2026
    5.0
    All I did was took a coworker there. I packed my lunch and what I've got or the food was pretty good
  • PA
    Penny Avenengo
    Jan 16, 2026
    1.0
    Very cold inside, very slow service. Food was cold.
  • ZC
    Zachary Chittum
    Dec 30, 2025
    1.0
    The food usually comes out okay, but that is not the issue. Every time I have tried to come here for the drive through the AI order machine will not work and no one will hop on their mike to take my order. This is the 3rd time I’ve now had to go inside after wasting time at the drive through. Save yourself your time and find somewhere that will want to take your order the first time.

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern cuisine for breakfast, lunch, and dinner.

What are the operating hours of Bojangles in Blacksburg?

Bojangles is open daily from 6:00 AM to 9:00 PM.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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