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McDonald's

3.5
(569 reviews)

Business Details

420 McNeil Drive, Berryville, VA
22611, United States
(540) 955-8728
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
420 McNeil Drive, Berryville, VA
22611, United States

Hours

Reviews

3.5
569 reviews
5 stars
210
4 stars
103
3 stars
107
2 stars
42
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service from staff.

Food Quality

Many reviews mentioned cold or poorly prepared food, including stale fries and undercooked items.

Cleanliness Concerns

Several customers noted unsanitary conditions, including dirty tables and improper food handling by staff.

Mixed Experiences

While some customers had positive experiences with friendly service and fresh food, these were overshadowed by numerous complaints.
  • AR
    Alex Rogers
    Feb 23, 2026
    1.0
    The cashier dropped my $50 bill and lost it out of the drive thru window. Then he lied to his manager about it and wouldnt compensate for it. Real pieces of work.
  • RR
    Ronnie Buck (RB)
    Feb 22, 2026
    1.0
    Tonight employee with Black shirt on white guy was taking food out to a car and sneezed in his hand towards the fountain machine and saw him come back and start another order without washing his hands. Absolutely disgusting we walked out without getting our order.
  • AM
    Andrew McCarthy
    Feb 16, 2026
    1.0
    Anytime I order ahead at this McDonald’s I am asked to pull around. What is the point of ordering drive thru to sit and wait in a parking spot
  • CP
    Christopher Pearson
    Jan 30, 2026
    1.0
    Worst Mcdonalds in the area. Majority of Employees are very unfriendly. Everytime you go through the drive trough the famous words are “pull up to the rail or park in spot #2”. You wait 30 mins watch 20 other people that were behind you get their food then youre comes out wrong or half your shit is missing.
  • BH
    Brian Hensley
    Jan 12, 2026
    1.0
    I ordered a chicken sandwich and what I received was a chicken nugget cosplaying as a sandwich. The bun was doing all the heavy lifting while the chicken sat there, embarrassed, undersized, and clearly under-qualified for the job. This isn’t inflation — it’s audacity. If the chicken gets any smaller, just hand me the bun and a picture of poultry. Charging full price for this is wild. Do better, McDonald’s. Customers shouldn’t have to play “Where’s the chicken?” when ordering a chicken sandwich.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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