McDonald's

3.5
560 reviews
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Business Details

420 McNeil Drive, Berryville, VA
22611, United States
(540) 955-8728
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
420 McNeil Drive, Berryville, VA
22611, United States

Hours

Reviews

3.5
560 reviews
5 stars
208
4 stars
103
3 stars
106
2 stars
42
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over repeated mistakes.

Food Quality

Numerous reviews highlighted issues with food temperature, freshness, and quality, including cold or old food and incorrect items.

Cleanliness

While some customers noted cleanliness in the restaurant, others reported dirty tables and unsanitary conditions.

Staff Attitude

Feedback indicated a mix of friendly service and rude behavior from staff, with some customers feeling disrespected or ignored.
  • WF
    William Freeman
    Dec 7, 2025
    1.0
    This McDonald’s location has some of the worst service I’ve ever experienced. The wait times are always long, and they can’t seem to get orders right. I don’t eat pork, yet they’ve given me sausage multiple times when I specifically ordered steak for breakfast. One time, my steak bagel even had wax paper inside the sandwich — completely unacceptable. I’m done with this place. They’ll never get another dime from me.
  • AR
    Amy Rahhal
    Nov 16, 2025
    1.0
    The chicken tenders were hardly warm and one piece was uncomfortable der cooked.
  • AD
    Aurora DMM
    Nov 15, 2025
    1.0
    Was getting ready to eat my big mac. Noticed something that looked off mixed in with the onions, pulled it out, it was a piece of plastic packaging that the food comes in.
  • KM
    Kerry Mccool
    Oct 14, 2025
    2.0
    The kiosk was broken, and there was no sign to say that, so we watched a total of 12 people attempt to use it while the lady at the register watched, saying nothing. 2 out of 3 hand sanitizer dispensers were empty, ketchup dispensers were empty, service was very slow, fries were cold even though the fryer alarm was constantly beeping. Watching the crew work, I could see that they are just disorganized and poorly trained. They could benefit from a visit from an upper management trainer.
  • JM
    James McDaniel
    Sep 28, 2025
    5.0
    Friendly & FAST, even for a special order.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Berryville, VA?

McDonald's in Berryville is open daily from 5:00 AM to midnight Sunday through Saturday, except on Sunday when it closes at 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and from 6:00 AM to 11:59 PM Thursday through Saturday.