McDonald's

3.5
557 reviews
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Business Details

420 McNeil Drive, Berryville, VA
22611, United States
(540) 955-8728
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
420 McNeil Drive, Berryville, VA
22611, United States

Hours

Reviews

3.5
557 reviews
5 stars
206
4 stars
103
3 stars
106
2 stars
42
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during peak hours, with many experiencing long wait times for their orders.

Order Accuracy

There is a consistent pattern of incorrect orders, with many customers receiving the wrong items or missing components from their orders.

Food Quality

Numerous reviews highlighted issues with food quality, including cold or old food, and complaints about the freshness of items served.

Customer Service

Feedback indicates a lack of proper customer service training among staff, with several customers noting rude behavior and poor management responses.

Cleanliness

While some customers praised the cleanliness of the restaurant, others reported dirty tables and unsanitary conditions, particularly in the bathrooms.
  • AR
    Amy Rahhal
    Nov 16, 2025
    1.0
    The chicken tenders were hardly warm and one piece was uncomfortable der cooked.
  • AD
    Aurora DMM
    Nov 15, 2025
    1.0
    Was getting ready to eat my big mac. Noticed something that looked off mixed in with the onions, pulled it out, it was a piece of plastic packaging that the food comes in.
  • KM
    Kerry Mccool
    Oct 14, 2025
    2.0
    The kiosk was broken, and there was no sign to say that, so we watched a total of 12 people attempt to use it while the lady at the register watched, saying nothing. 2 out of 3 hand sanitizer dispensers were empty, ketchup dispensers were empty, service was very slow, fries were cold even though the fryer alarm was constantly beeping. Watching the crew work, I could see that they are just disorganized and poorly trained. They could benefit from a visit from an upper management trainer.
  • JM
    James McDaniel
    Sep 28, 2025
    5.0
    Friendly & FAST, even for a special order.
  • CC
    Cocoy C
    Sep 14, 2025
    1.0
    Place is either a rip off or very incompetent. Ordered a double quarter pounder and paid for it. Waited over for a bit in the drive thru while 2 to 3 cars that were behind me got their orders before I did and all I ordered was a burger and 6 pieces of nuggets. I looked in the bag before leaving and it was a double quarter pounder box. Opened it up when I got home and it was single quarter pounder inside.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Berryville, VA?

McDonald's in Berryville is open daily from 5:00 AM to midnight Sunday through Saturday, except on Sunday when it closes at 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and from 6:00 AM to 11:59 PM Thursday through Saturday.