Wendy's

3.6
887 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1489 Boxwood Terrace, Bedford, VA
24523, United States

Hours

Reviews

3.6
887 reviews
5 stars
327
4 stars
217
3 stars
150
2 stars
51
1 star
142

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying the meals while others experienced cold or poorly prepared items.

Service Issues

Numerous reviews highlighted rude and unprofessional service, with long wait times and incorrect orders being common complaints.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including overflowing trash and unsanitary conditions.

Management Concerns

Feedback indicated a lack of effective management, with reports of rude behavior from staff and poor handling of customer complaints.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the quality of certain menu items.
  • JK
    John Kulesa
    Dec 11, 2025
    5.0
    The Manager and Crew work Very Hard to Make The Food " OUTSTANDING " at this Bedford location.... GREAT WORK !!!!! Thank You All 😊
  • GW
    Greg Woodworth
    Dec 3, 2025
    5.0
    I had the Chicken Sandwich for the first time, number 4 on the menu...and it was one of the best ever. The person who took my order was.."Harmony" and was very nice and thanked me for coming in...you don't see that every day....I will be back!
  • JJ
    Jeff Jenner
    Nov 29, 2025
    3.0
    Been years since I've been in the Wendy's. Selection is nowhere near what I remember and the quality of the food has definitely gone down. I will give credit where credit is due. They got my order exactly right. Can't complain about that. It was very clean & was actively being wiped down even cleaner While my wife and I both love cheese, we do not like cheese and burgers, especially American processed cheese. So we do not like cheese on our burgers. Almost all burgers come with cheese on them now I always order without cheese about 75% of the time. It's wrong. They got it right this time.
  • BC
    Brandy Craighead
    Nov 29, 2025
    1.0
    Honestly surprised this place just keeps getting worse. You can tell the manager on shift was trying but the young lady on the front counter was ridiculous. Barely wanted to say anything, very huffy and made like she was above the place... Honey you picked to work there so do it and do it well so if your next boss walks in they would actually wanna hire you 🤦🏻‍♀️
  • CB
    Cherry Blossom
    Nov 15, 2025
    1.0
    The Drive thru was very disrespectful, my dad ordered just a chocolate flurry and the guy said “whatever y'all” so we just left.

Frequently Asked Questions About Wendy's

Is Bedford Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's in Bedford, VA?

Wendy's Bedford location is open daily from 7:30 AM to midnight, including the drive-through service.