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Brand Certified

Wendy's

3.6
(893 reviews)

Business Details

1489 Boxwood Terrace, Bedford, VA
24523, United States
(540) 586-2262

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Bedford, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Bedford, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1489 Boxwood Terrace, Bedford, VA
24523, United States

Hours

Reviews

3.6
893 reviews
5 stars
328
4 stars
217
3 stars
150
2 stars
52
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting slow service and incorrect orders.

Food Quality

There were numerous complaints about food being cold, overcooked, or incorrect, with some customers experiencing food safety issues.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and overflowing trash cans.

Management Issues

Feedback indicated a lack of effective management, with reports of dismissive attitudes from managers and staff, contributing to poor customer experiences.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the quality of certain menu items.
  • DN
    Don New
    Feb 16, 2026
    5.0
    The women that was running the lobby register at 5:00 was GREAT. The whole crew was very fast with our order. The whole crew did a GREAT JOB. Would recommend this Wendy's.
  • CH
    Casey Hicks
    Feb 9, 2026
    1.0
    Paid $50. Not overly friendly staff. Cold fries, chicken sandwich and nuggets. Only thing colder than the food was sitting area.
  • GC
    Gretchen Corgi
    Jan 20, 2026
    1.0
    Disgusting Place to eat at i went there with my 2 little granddaughters to eat and i asked for a bacon lettuce single and what i got shook me to the core a burger with cheese that looked like it was fryed crumbled up stomped on and not to mention the crusty ketchup Im am never coming back here again disgusting behavior wendys
  • FW
    Farga Williams
    Jan 20, 2026
    1.0
    Absolutely disappointing, my little grandson has been waiting all week for a chicken sandwich from Wendy's but what he received what just sad. Its looks like somebody stomped the patty and threw it at the wall until it crumbled then glued it back together, and the lettuce? looks like snot that somebody blew into a tissue, Please do better. Me and my senior citizens squad won't hesitate to shut you guys down for ruining Dequan's chicken sandwich.
  • AP
    Anonymous Pickle
    Jan 17, 2026
    2.0
    I used to Eat my Breakfast there since they had a 2 for $3 Menu. I asked them to Add Tomato, Onion and Lettuce and Pickle to my Sandwiches. The Manager was Rude 3 Times saying No! So I won't be Back.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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