Wendy's

3.6
878 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1489 Boxwood Terrace, Bedford, VA
24523, United States

Hours

Reviews

3.6
878 reviews
5 stars
322
4 stars
216
3 stars
148
2 stars
51
1 star
141

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, overcooked, or improperly prepared items.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including overflowing trash cans and flies.

Management Concerns

Feedback indicated a lack of effective management, with reports of rude behavior from managers and staff.

Drive-Thru Experience

The drive-thru service was often criticized for being slow and disorganized, with some customers experiencing long waits.
  • CB
    Cherry Blossom
    Nov 15, 2025
    1.0
    The Drive thru was very disrespectful, my dad ordered just a chocolate flurry and the guy said “whatever y'all” so we just left.
  • IW
    iain Waugh
    Nov 12, 2025
    5.0
    I must say best food i ever cooked and served myself growing and and working the game but lately the.. chicken salad has been good to me. Thank you the four folks who were working the night . you all were great working your heart out to keep us all fed.
  • WM
    Wanda Marti
    Nov 4, 2025
    3.0
    Everything was great until the cashier saw one of my food items fall on the counter and I asked to replace it and she went and acted like she did and put the same item back in my tray. She was unmotivated to be there nor pleasant. She didn't even respond to my how are you today?
  • SG
    Samuel Green
    Nov 2, 2025
    1.0
    So I'm Mad. Stopped by Wendys and Wanted to Surprise my Family with Breakfast. I asked them to Add Tomato, Pickles and Onions with Mustard on My Biscuit. They said, We can't do that it's against the Health Code. The Manager was Rude about it. Needless to say, I won't be Back.
  • RK
    Randy Kveton
    Oct 19, 2025
    3.0
    The gentleman at the counter was great. I subbed chili for fries with my Spicey Chicken sandwich. Ate Chili while waiting on sandwich. Chili's was GREAT!!! Sandwich, terrible. Was like eating rubber and had to throw it away.

Frequently Asked Questions About Wendy's

Is Bedford Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.