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McDonald's

3.6
(1421 reviews)

Business Details

5745 Virginia Ave, Bassett, VA
24055, United States
(276) 629-1796
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5745 Virginia Ave, Bassett, VA
24055, United States

Hours

Reviews

3.6
1,421 reviews
5 stars
518
4 stars
355
3 stars
251
2 stars
124
1 star
173

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some praising friendly staff while others reported slow service and incorrect orders.

Food Quality

Inconsistent food quality noted, with some customers receiving fresh and hot meals, while others reported cold or incorrect items.

Cleanliness

Generally positive feedback on cleanliness, with many customers noting the location as clean and well-maintained.

Drive-Thru Experience

Drive-thru service received mixed reviews, with some customers experiencing long wait times and others praising efficiency.
  • JF
    Jason Farmer
    6 days ago
    2.0
    Every time you come here, you have to pull over into the drive-through spots. What happened to the good old days when you could just get fast food. So frustrating!
  • BC
    Ben Clark
    Feb 12, 2026
    2.0
    This location has been bad for over 10 years. I would avoid this place at all cost. Orders wrong. Horrendous wait times. In all honesty I question what the employees might be doing to the food. I am leaving 2 stars so i don’t come off as a scorned customer. This place is truly bad. All frustration aside.
  • MM
    Mark Morrison
    Jan 23, 2026
    1.0
    I just left order a number 1 meal and ad a crispy chicken. I can’t understand how in good conscience anyone who works in the food industry would serve a customer something they wouldn’t eat themselves and definitely wouldn’t serve there on family.I literally feel like I got robbed. They gave me old cold food all of it and as old . Am Really upset about wasting my money. If I had taste that food before I pulled off I would’ve ask for my money back . 😡
  • DF
    Diana fenti
    Jan 6, 2026
    5.0
    Was amazed. Food freshly done and hot. Service was polite and patient through the drive-thru Thank you
  • MP
    Michelle Palacios
    Jan 1, 2026
    5.0
    This McDonald's has the most consistent good preparation. The fried are the best of any McDonald's and the burgers are always well prepared and not sloppy. The do a great job at this location!

Frequently Asked Questions About McDonald's

What are the regular store hours for this McDonald's location?

This McDonald's location is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

What are the hours for drive-through service at this McDonald's?

The drive-through is open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sundays.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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