Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Baileys Crossroads Subway® Restaurant at 3529 S Jefferson St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
I ordered a 6-inch tuna sandwich, and unfortunately, the experience was extremely disappointing. The bread was so hard and stale that it felt like I was fighting with it just to take a bite. It was nearly impossible to tear it apart—even my nails couldn’t get through it. It was clear that the bread was either expired or had been sitting out for far too long.
I brought it to the attention of the staff, pointing out that the bread was clearly not fresh. However, without even checking it, the staff member simply insisted that it was fresh. There was no manager available to speak with, and when I asked for the manager’s contact information, they refused to provide it. Instead, they just kept repeating that the bread was fresh and they didn’t not even bother themselves to say “sorry” no real attempt to address the issue.
I stood there for several minutes, hoping someone would at least acknowledge the problem or offer a proper apology, but no one did. I even took a video to document the condition of the sandwich, though unfortunately I can’t upload it here—only photos.
I’m posting the photos to show what I experienced at this Subway location. I truly hope management takes customer concerns more seriously in the future
MM
Morgan Miller
Oct 15, 2023
1.0
I went to make a large purchase of gift cards at this location and the associates aren’t permitted to do this, only the manager. As the manager wasn’t working that day, I was told to come back tomorrow. This just seems like a not so good business practice.
CD
Carlos Diaz
Sep 7, 2022
5.0
Es un lugar bonito en la mañana es la mejor atención