Wingstop

3.1
504 reviews

Business Details

(703) 998-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Bailey's Crossroads Jefferson St.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
3521 S Jefferson St, Bailey's Crossroads, VA
22041, United States

Hours

Reviews

3.1
504 reviews
5 stars
192
4 stars
63
3 stars
41
2 stars
42
1 star
166

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff like Mawadda and Greg for their attentiveness, while others reported rude behavior and poor handling of orders.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Food quality is inconsistent; while some customers enjoyed the flavors, others found the food to be cold, poorly prepared, or lacking in taste.

Wait Times

Long wait times reported for both in-store and delivery orders, with many customers expressing dissatisfaction with the speed of service.

Cleanliness

Concerns about cleanliness and organization in the restaurant, with some customers noting a dirty environment.
  • DY
    David Yunk
    Jan 17, 2026
    1.0
    Wings were AWFUL, had a weird taste. Too much sauce. Arrived cold.
  • SC
    Selvin Cabrera
    Jan 16, 2026
    5.0
    Excelente, mi hijo, me envió por unas papas fritas. Muy bueno
  • VS
    Viera Stamboul
    Jan 6, 2026
    1.0
    I order a $70 carryout order from this branch every week. Two weeks ago, when I got home and opened the package, the French fries were missing. Today, at 6 PM, I went to the branch to pick up my order. Although my order was ready, the girl at the counter ignored me and was talking to her friend in Spanish. I waited for minutes to get my ready order. When I received my order, I checked it in the car and saw that the two cheese sauces I paid for were not in the package. The thin, dark-haired girl at the counter said the sauces were in the packages and sent me back to my car. Then I went back into the store and she had left the two cheese sauces near the counter. She literally made fun of me, giving me the order without checking it completely, and then lied to me in front of other customers, saying everything was complete! It was very rude behavior. 1/6/2026. around 6 pm.
  • AB
    Angela Blowe
    Dec 23, 2025
    1.0
    Horrible experience I did a carry out order and picked it up in the store the cashier was so rude and didn’t even greet customers coming in.i will not be back
  • AA
    Angel
    Dec 23, 2025
    5.0
    This was the best Wingstop I ever been to so far great people great service Thank you so much

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

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Certified February 01, 2026Yext Knowledge Graph
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