When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Bailey's Crossroads Jefferson St.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude and dismissive.
Food Quality
Food quality is inconsistent, with some customers enjoying the flavors while others reported cold, poorly prepared, or missing items.
Wait Times
Many customers experienced long wait times for their orders, both for in-store and delivery, leading to frustration.
Cleanliness
The restaurant's cleanliness was noted as an issue, with several reviews mentioning dirty conditions.
AJ
Ahmed Jubara
Feb 14, 2026
5.0
Do they have the best fries best chicken amazing lemonade water fountain like perfect. Everything taste amazing ingredients amazing. Everything is just better in this place sports on songs on everything is just wow.
ME
Mohammed Elrharraz
Feb 11, 2026
1.0
I ordered boneless wings carry out. The guy taking orders was so unprofessional, unwilling to answer my question, he would pause and show rude behavior. The wings were drowning in oil and not freshly fried. I would never go back and would never recommend it.
WN
Wesley Norris
Feb 9, 2026
1.0
Ordered in advance for Super Bowl Sunday - figured they would ‘plan ahead’ and throttle or stop orders when they had more they could handle - not the case. Waited 1.5hrs before I gave up, no way to cancel order that never came, or auto reimburse folks who never got their order
JH
J Hess
Feb 8, 2026
1.0
Well, it's Superbowl Sunday. Ordered wings for a party Sunday morning for delivery later in the day. Guests at house and then the dreaded, "your order is cancelled because we are too busy" text comes after midnight. No explanation and no reversal of the charges on my cc so far.
Disappointing to say the least. On another note, if you're ever faced with a Superbowl cancellation your best bet is to order Chinese food!
AS
A.J. Santiago
Feb 8, 2026
1.0
Terrible experience. And honestly dangerous. I ordered wings to be picked up at 530. There were 75 people crammed in the restaurant so tight that it was hard to breathe. They blocked off half of the restaurant for pickup orders and only had three orders ready. They were also behind 1.5 hours. I had to ask my wife to leave the area because this place could have easily become dangerous if anyone fell. Terrible experience. Additionally, they were so far behind in orders, I had to wait an hour just to cancel. The person working in the back also was not loud enough and was not giving any updates. Worst wings top I have ever been in. And its a HUGE safety issue to allow 75 people in the restaurant and block off half of the area.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Bailey's Crossroads on weekdays?
Wingstop Bailey's Crossroads is open every day from 10:30 AM to 1:00 AM.
Does Wingstop Bailey's Crossroads offer delivery service?
Yes, Wingstop Bailey's Crossroads offers delivery including same-day and no-contact delivery options.
Can I pick up my order directly from Wingstop Bailey's Crossroads?
Yes, in-store pickup is available daily from 10:30 AM to 1:00 AM.
Is there a drive-through option at this Wingstop location?
No, Wingstop Bailey's Crossroads does not have a drive-through service.
What types of payment does Wingstop Bailey's Crossroads accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Where is Wingstop Bailey's Crossroads located?
It is located at 3521 S Jefferson St, Bailey's Crossroads, VA 22041, United States.
How can I order Wingstop automatically via mobile apps?
You can order via the Wingstop app on iOS or Android from their respective app stores.
What popular nearby restaurants can I visit along with Wingstop Bailey's Crossroads?
Nearby dining options include Dairy Queen for ice cream, Subway for sandwiches, and Kenji Fusion Asian Bistro for Asian cuisine.
Are there any nearby stores where I can shop before or after dining at Wingstop?
Yes, you can visit Leesburg Pike Plaza shopping center or Dollar Tree for convenient shopping options near Wingstop.
What nearby services can help with health or emergencies near Wingstop Bailey's Crossroads?
Xcel Urgent Care provides medical services nearby, and CVS Pharmacy offers health supplies and medicines close to Wingstop.
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