Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Bailey's Crossroads Jefferson St.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.1
502 reviews
5 stars
191
4 stars
63
3 stars
41
2 stars
42
1 star
165
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff like Mawadda and Greg for their attentiveness, while others reported rude behavior and poor handling of orders.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Food quality is inconsistent; while some customers enjoyed the flavors, others found the food to be cold, poorly prepared, or lacking in taste.
Wait Times
Long wait times reported for both in-store and delivery orders, with many customers expressing dissatisfaction with the speed of service.
Cleanliness
Concerns about cleanliness and organization in the restaurant, with some customers noting a dirty environment.
- VSViera Stamboul6 days ago1.0I order a $70 carryout order from this branch every week. Two weeks ago, when I got home and opened the package, the French fries were missing. Today, at 6 PM, I went to the branch to pick up my order. Although my order was ready, the girl at the counter ignored me and was talking to her friend in Spanish. I waited for minutes to get my ready order. When I received my order, I checked it in the car and saw that the two cheese sauces I paid for were not in the package. The thin, dark-haired girl at the counter said the sauces were in the packages and sent me back to my car. Then I went back into the store and she had left the two cheese sauces near the counter. She literally made fun of me, giving me the order without checking it completely, and then lied to me in front of other customers, saying everything was complete! It was very rude behavior. 1/6/2026. around 6 pm.
- ABAngela BloweDec 23, 20251.0Horrible experience I did a carry out order and picked it up in the store the cashier was so rude and didn’t even greet customers coming in.i will not be back
- AAAngelDec 23, 20255.0This was the best Wingstop I ever been to so far great people great service Thank you so much
- CCChipNov 26, 20252.0All drums no flats ! Change your name to “DRUMSTICK STOP” i had 2 out of 10 were wings. Need discount Or extra pieces!!!!! staff was fine.
- YJYousuf JubaraNov 20, 20255.0Amazing amazing food. They’re always nice amazing vibe. The store is clean. The food is amazing. The food in Spanish. Everything is just better in this week something other Wingstop. Trying to steal this girl always goes into trying to tell you you gotta do this to people
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Bailey's Crossroads on weekdays?
Wingstop Bailey's Crossroads is open every day from 10:30 AM to 1:00 AM.
Does Wingstop Bailey's Crossroads offer delivery service?
Yes, Wingstop Bailey's Crossroads offers delivery including same-day and no-contact delivery options.
Can I pick up my order directly from Wingstop Bailey's Crossroads?
Yes, in-store pickup is available daily from 10:30 AM to 1:00 AM.
Is there a drive-through option at this Wingstop location?
No, Wingstop Bailey's Crossroads does not have a drive-through service.
What types of payment does Wingstop Bailey's Crossroads accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Where is Wingstop Bailey's Crossroads located?
It is located at 3521 S Jefferson St, Bailey's Crossroads, VA 22041, United States.
How can I order Wingstop automatically via mobile apps?
You can order via the Wingstop app on iOS or Android from their respective app stores.
What popular nearby restaurants can I visit along with Wingstop Bailey's Crossroads?
Nearby dining options include Dairy Queen for ice cream, Subway for sandwiches, and Kenji Fusion Asian Bistro for Asian cuisine.
Are there any nearby stores where I can shop before or after dining at Wingstop?
Yes, you can visit Leesburg Pike Plaza shopping center or Dollar Tree for convenient shopping options near Wingstop.
What nearby services can help with health or emergencies near Wingstop Bailey's Crossroads?
Xcel Urgent Care provides medical services nearby, and CVS Pharmacy offers health supplies and medicines close to Wingstop.