Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Bailey's Crossroads is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
650 reviews
5 stars
281
4 stars
132
3 stars
65
2 stars
43
1 star
129
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly managers, leading to negative experiences.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions, particularly in the bathrooms.
Food Quality
Mixed feedback on food quality, with some customers enjoying the meals while others found them stale or poorly prepared.
Staff Attitude
While some staff were praised for their friendliness and helpfulness, others were criticized for being unfriendly and dismissive.
- DCDAFCP C3 days ago1.0You either need to shut this location down or force the owner to renovate it immediately. The dining area is filthy and completely dilapidated. The soda station is disgusting, with machines missing parts. The bathroom is always wet, dirty, and clearly neglected. This entire location makes your company look horrible. Even the exterior sign is falling apart with letters missing or not lit. Charging nearly $30 for fast food for two people while allowing a place to look this run down is unacceptable. Do better.
- JMjames mirgoliDec 27, 20252.0Got something very simple - some bagels and a couple of tubs of cream cheese - unfortunately the person bagging the order didn't bother to include the cream cheese tubs that we had ordered!
- JFJames FelterDec 23, 20252.0This is the worst [and of all Panera's the only bad] Panera I have ever visited. At 3pm on a Tuesday it was dirty & it stank of burned coffee and burned food. The service was quick and civil [thus the 2nd star], but it was more a production line struggling to keep up with takeout orders than a restaurant. We had tea and split a bagel to stave off hunger and went elsewhere. I wish them well and hope they are coining it on take outs and Uber, but we won't be back to that one.
- SBSaad BouchamaNov 20, 20251.0I’ve been a loyal Panera Sip Club member for years, but after my experience at this location, I won’t be coming back. The staff here is usually very friendly and helpful, but the manager, Ivana, was extremely rude and unprofessional. The issue started when I tried to use my Sip Club to get a coffee. I had another Panera cup with me from earlier that I planned to refill for a coworker. The transaction went through normally, but once Ivana noticed the cup in my hand, she canceled the order and tried to charge me for two drinks. When I politely asked why, she spoke to me as if I was doing something wrong, which was very upsetting. If she had simply explained the policy kindly, I would’ve understood and paid without any issue. This was one of the worst customer service experiences I’ve had at Panera, and it’s disappointing after so many years of loyalty.
- IMIli MarquinaNov 16, 20251.0The staff at this location often seem in a bad mood, and online orders aren’t always ready when expected. Asking about an order can be frustrating. I’ve had much better experiences at the Arlington store, where staff are friendly and orders are ready on time.
Frequently Asked Questions About Panera Bread
Does Panera Bread Bailey's Crossroads accept reservations?
No, Panera Bread Bailey's Crossroads does not accept reservations.
What are the operating hours of Panera Bread Bailey's Crossroads?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.
Does Panera Bread Bailey's Crossroads offer delivery and pickup services?
Yes, they offer delivery and Rapid Pick-Up services but do not have drive-thru or curbside pickup options.
What types of meals are served at Panera Bread Bailey's Crossroads?
They serve breakfast, lunch, brunch, and dinner.
What kind of payment methods are accepted at Panera Bread Bailey's Crossroads?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is Panera Bread Bailey's Crossroads suitable for casual dining?
Yes, the attire is casual and the environment is warm and welcoming.
Can I order online for rapid pick-up or delivery at Panera Bread Bailey's Crossroads?
Yes, you can order online for rapid pick-up or delivery through their website or the Panera Bread app.
What popular nearby places can I visit before or after dining at Panera Bread Bailey's Crossroads?
You can visit nearby places like Hamiltons Sofa And Leather Gallery for furniture, Five Below for discount shopping, and Performance Bicycle for sportswear and equipment.
Are there nearby restaurants close to Panera Bread Bailey's Crossroads?
Yes, nearby restaurants include Moe's Southwest Grill, Ruby Tuesday, Paisano's Pizza, Qdoba, and First Watch for a variety of dining options.
Which service-oriented businesses are located near Panera Bread Bailey's Crossroads that might be useful for customers?
Nearby service businesses include Yanira's Hair Salon, Alliance Physical Therapy, UPS Alliance Shipping Partner, and Wells Fargo Bank, offering beauty, health, shipping, and banking services.