Buffalo Wild Wings

3.4
1577 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
5275 Leesburg Pike, Bailey's Crossroads, VA
22041, United States

Hours

Reviews

3.4
1,577 reviews
5 stars
606
4 stars
311
3 stars
198
2 stars
108
1 star
354

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted extremely slow service, with many customers waiting over an hour for their food and experiencing inattentive staff.

Food Quality

While some customers enjoyed the wings, many reported that the food was often cold, stale, or poorly prepared, particularly the fries.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Staffing Problems

Many reviews indicated that the restaurant is frequently understaffed, leading to long wait times and poor service.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted the enjoyable atmosphere.
  • MR
    Matt Ross
    3 days ago
    1.0
    This place sucks. Avoid it. Staff is incompetent. Waited for an hour and a half, just 2 of us, never got our food. 5 or 6 people who cam in after us all got their food. Waiter was slow as hell! Barely anyone in the place. I will never go back to this dump. This has happend more than once here. For real, dont go.
  • AR
    A R
    5 days ago
    1.0
    No wonder this place is 3.5 stars. I came for pick up order and was waiting for my order at the take out section. 2 ladies started violently throwing the orders in the bag. When my turn came they hand it to me with an attitude. Take out people who placed online orders, your orders get violated before it is handed to you by two grumpy staff.
  • JS
    Judy Scott
    Nov 12, 2025
    5.0
    Allamagan was our waiter - he was terrific! Very friendly. Brought everything we ordered. Checked on us frequently. We talked to his supervisor to tell that we were very pleased with Allam. Also, the food was delicious and plenty leftovers to take home and sooo many TV's. Atmosphere was so fun!
  • CM
    Cavidan Mirzali
    Oct 22, 2025
    1.0
    Probably worst BWW.Fries alwayss very dried and old.Service is extremely slow.Even online orders are slow and gakes 1 hour to be ready.Oh wait last and best part 7 out of 10 times they will “forget” something and wont give your order properly
  • LH
    Lauren Hutchinson
    Oct 19, 2025
    1.0
    Ordered food to go, took over an hour so we called the restaurant to say we will just pick up instead of waiting another 30 mins for delivery. Employee on the phone told us no problem and they will put the order aside for pickup instead of delivery. Upon arrival, they told us the delivery driver just picked up the order 2 minutes before after telling us that they would hold the order. Absolute insanity. DO NOT ORDER unless you have 1.5 hours to wait.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings specialize in?

Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings with 26 different sauces and seasonings.

What are the operating hours of Buffalo Wild Wings at 5275 Leesburg Pike?

Buffalo Wild Wings is open Monday to Thursday from 11:00 AM to 12:00 AM, Friday and Saturday from 11:00 AM to 1:00 AM, and Sunday from 11:00 AM to 12:00 AM.