Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 703 England St. in Ashland is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
What the heck is going on with this location? The cashier's barely acknowledge you, let alone provide friendly customer service, and then consistently make mistakes when entering in your order. Twice while visiting we've gotten incorrect burgers or toppings and twice we've gotten plain fries when we asked for cajun. After asking for the correct fries this last visit, the amount of seasoning on them was so sparse it seemed laughably spiteful.
I'll be going to the west broad street location in Short Pump from now on. They're really nice there and don't mess up my order π€·π»ββοΈ
JI
James Burrell, III
Mar 29, 2026
1.0
They gave us no bag fries which is a staple at every other Five Guys in Richmond. I got photos too. Go to the one on West Broad, 11 miles away which does it the correct way.
JW
J Winslow
Mar 3, 2026
3.0
Five guys is overpriced but pretty decent. My food may have been decent the night that I got it if they had followed instructions.
I can't really blame it on them. It was five guys birthday and they had a buy one get one Burger promotion. Clearly not staffed for it.. you couldn't move, line was out the door. Nothing against the store itself, I blame corporate for all this. I drove 45 minutes to get the crappiest Burger of my life. My 35.00 would have been better spent at Burger King.
Giving a three stars across the board because it wasn't the stores.
GH
gerald hibbs
Jan 15, 2026
2.0
Food is good as with 5 Guys standards.
I did not appreciate the cook trying to take my order across the restaurant as im walking up to the register and then have to repeat to the cashier.
Cashier thought running his hand under running water for 3 seconds (if that) without soap is cleaning his hands.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys β a fast-casual restaurant chain named for the Murrells' five sons β serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries β just smarter packaging thatβs also better for the environment.
Does Five Guys at 703 England St. in Ashland accept reservations?
No, Five Guys does not accept reservations at this location.
What are the typical business hours for Five Guys in Ashland?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and pickup services?
Yes, this Five Guys location offers dine-in, takeout, and delivery with same-day and no-contact delivery options available.
Are there any special menu items or promotions currently available?
Yes, the coffee milkshake is back for a limited time at this Five Guys location.
What are the meal options available at Five Guys?
Five Guys serves lunch and dinner meals featuring customizable burgers, hot dogs, fries, milkshakes, and more.
What payment methods are accepted at Five Guys Ashland?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does Five Guys provide gluten-free options?
Some sandwiches can be ordered without buns, and there are gluten-containing items like buns and certain condiments. Cross-contamination is possible, so customers should review allergen information carefully.
What nearby hotels can I stay at if visiting Five Guys on England St.?
Nearby hotels include Hampton by Hilton, Hampton Inn Richmond-North/Ashland, Comfort Inn & Suites Ashland - Richmond North, and Sleep Inn.
Are there other dining options close to Five Guys in Ashland?
Yes, nearby dining includes Chipotle Mexican Grill, Jersey Mike's Subs, Anthony's Pizza, Pizza Hut, McDonald's, Los Regios Food truck, and El Azteca Mexican Restaurant.
Where can I find ATM services near Five Guys on England St.?
There are several ATMs nearby, including Wells Fargo ATM, BB&T ATM, and Truist ATM to conveniently access cash before or after your visit.
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