Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,011 reviews
5 stars
361
4 stars
262
3 stars
157
2 stars
63
1 star
168
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff behavior; some praised friendly service while others reported rudeness and unprofessionalism.
Order Accuracy
Frequent complaints about incorrect orders and poor attention to customer requests.
Food Quality
Food quality varies; some customers enjoyed fresh and well-prepared meals, while others received cold or improperly made items.
Cleanliness
Concerns about cleanliness, with reports of dirty tables and unsanitary conditions.
Drive-Thru Issues
Multiple complaints about slow service and unresponsive staff at the drive-thru.
- BPBrandon Pacheco3 days ago3.0Its an okay Wendy's
- WTWilliam ThaxtonNov 10, 20252.0Slowest Wendy's drive thru I've ever been to. Literally been sitting a half hour nd still dont have my food
- VLvigilant lionNov 1, 20255.0Beautiful day for a frosty. The decorations were cute. The food was fast and delicious. Most importantly the service was great. The cashier was very pleasant and communicative. The manager was very friendly and polite. Thank you Christian and Randy.
- JSJerald SmithOct 13, 20255.0The ladies behind the counter were amazing. I watched them deal with a very rude family. The staff was courteous and professional. That seemed to make the mother in the group more irate. The family proceeded to trash their table area before they left. Pure trash! The ladies handled it with grace. My son and I made sure to compliment them and keep them smiling.
- JMJacob MartinOct 2, 20252.0Service brings down this rating A LOT! I know people have bad days, but the guy at the register is extremely rude. When attempting to make a simple modifications to my order, he rudely said that he “didn’t have time for this”. I calmly told him that he did have time for this, and that it was a simple request. He doubled down that he doesn’t need me telling him how to do his job. Very rude! After finishing my order, another guest in the restaurant told me that he comes here often and that employee is always rude. Gray mohawk, blue manager shirt. Not happy about this, will not be returning to this location.
Frequently Asked Questions About Wendy's
Is Winding Brook Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Ashland, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Ashland, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (804) 368-6532.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Winding Brook Wendy’s serve breakfast?
Yes, this Wendy’s location in Ashland, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru in Ashland, VA?
The drive-thru at Wendy's in Ashland is open Monday to Friday from 7:00 AM to 11:00 PM, and Saturday and Sunday from 8:00 AM to 11:00 PM.
Is Wendy's in Ashland, VA currently open?
Yes, Wendy's at 11650 Lakeridge Parkway in Ashland is open and serving quality food daily.
Does Wendy's Ashland location offer breakfast?
Yes, Wendy's in Ashland serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order for delivery or takeout from Wendy's Ashland?
You can order delivery or takeout via the Wendy's app or at order.wendys.com by selecting the Ashland location.
What payment methods are accepted at Wendy's in Ashland?
Wendy's in Ashland accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Where can I find Wendy's menu and nutrition information?
Menu pricing and nutrition details are available on the Wendy's menu website, mobile app, and in the restaurant; prices may vary by location.
How can I contact Wendy's Ashland for questions or feedback?
You can call the location directly at (804) 368-6532, use the Wendy's Contact page live chat, or call 888-624-8140 to reach Customer Care.
Which nearby hotels can visitors stay at when visiting Wendy's in Ashland?
Near Wendy's Ashland, guests can stay at Fairfield by Marriott Richmond Ashland or Country Inn & Suites by Radisson, Ashland - Hanover, VA.
What nearby dining options are available around Wendy's Ashland location?
Nearby dining options include Mexico Restaurant, Mexico Restaurant Ashland, Bojangles', Subway, Dunkin', Perfect Pollo, Don Lucho, Fire & Chicken, and Starbucks.
Are there any nearby places for beauty or wellness services near Wendy's Ashland?
Yes, nearby you can find Lotus Nails & Spa, nail theory, and Bamboo Nails for nail and beauty services.