Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,015 reviews
5 stars
363
4 stars
264
3 stars
157
2 stars
63
1 star
168
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unprofessional behavior from staff, particularly at the drive-thru, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted problems with order accuracy, including missing items and incorrect orders, contributing to customer dissatisfaction.
Food Quality
While some customers praised the food as fresh and delicious, others experienced issues with cold or poorly prepared meals.
Cleanliness
Several reviews mentioned dirty dining areas and restrooms, indicating a need for improved cleanliness standards.
Positive Staff Interactions
Despite the negative feedback, some customers noted friendly and helpful staff members who provided good service.
- SAS ADec 26, 20255.0We came during busy lunch hour and the place was packed with holiday travelers. despite this, our order was ready within 5 minutes and was hot and fresh. I would definitely stop at this location again!
- BPBrandon PachecoNov 22, 20253.0Its an okay Wendy's
- WTWilliam ThaxtonNov 10, 20252.0Slowest Wendy's drive thru I've ever been to. Literally been sitting a half hour nd still dont have my food
- VLvigilant lionNov 1, 20255.0Beautiful day for a frosty. The decorations were cute. The food was fast and delicious. Most importantly the service was great. The cashier was very pleasant and communicative. The manager was very friendly and polite. Thank you Christian and Randy.
- JSJerald SmithOct 13, 20255.0The ladies behind the counter were amazing. I watched them deal with a very rude family. The staff was courteous and professional. That seemed to make the mother in the group more irate. The family proceeded to trash their table area before they left. Pure trash! The ladies handled it with grace. My son and I made sure to compliment them and keep them smiling.
Frequently Asked Questions About Wendy's
Is Winding Brook Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru in Ashland, VA?
The drive-thru at Wendy's in Ashland is open Monday to Friday from 7:00 AM to 11:00 PM, and Saturday and Sunday from 8:00 AM to 11:00 PM.
Is Wendy's in Ashland, VA currently open?
Yes, Wendy's at 11650 Lakeridge Parkway in Ashland is open and serving quality food daily.
Does Wendy's Ashland location offer breakfast?
Yes, Wendy's in Ashland serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order for delivery or takeout from Wendy's Ashland?
You can order delivery or takeout via the Wendy's app or at order.wendys.com by selecting the Ashland location.
What payment methods are accepted at Wendy's in Ashland?
Wendy's in Ashland accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Where can I find Wendy's menu and nutrition information?
Menu pricing and nutrition details are available on the Wendy's menu website, mobile app, and in the restaurant; prices may vary by location.
How can I contact Wendy's Ashland for questions or feedback?
You can call the location directly at (804) 368-6532, use the Wendy's Contact page live chat, or call 888-624-8140 to reach Customer Care.
Which nearby hotels can visitors stay at when visiting Wendy's in Ashland?
Near Wendy's Ashland, guests can stay at Fairfield by Marriott Richmond Ashland or Country Inn & Suites by Radisson, Ashland - Hanover, VA.
What nearby dining options are available around Wendy's Ashland location?
Nearby dining options include Mexico Restaurant, Mexico Restaurant Ashland, Bojangles', Subway, Dunkin', Perfect Pollo, Don Lucho, Fire & Chicken, and Starbucks.
Are there any nearby places for beauty or wellness services near Wendy's Ashland?
Yes, nearby you can find Lotus Nails & Spa, nail theory, and Bamboo Nails for nail and beauty services.