Taco Bell

3.8
861 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 10255 Washington Highway in Ashland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
10255 Washington Highway, Ashland, VA
23005, United States

Hours

Reviews

3.8
861 reviews
5 stars
364
4 stars
192
3 stars
141
2 stars
58
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude or disinterested staff, while others praise friendly and helpful employees.

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poor food quality, suggesting a need for improvement in order accuracy.

Speed of Service

Many reviews mention long wait times, particularly during peak hours, with some customers expressing frustration over slow service in both drive-thru and dining areas.

Food Quality

While some customers enjoyed the food, others reported stale or poorly prepared items, indicating variability in food quality.

Kiosk Experience

Several customers expressed frustration with the new kiosk ordering system, finding it complicated and preferring traditional ordering methods.
  • DL
    Darryel Love
    Nov 10, 2025
    5.0
    Fire, especially the staff.
  • RT
    Robert Troisi
    Nov 9, 2025
    5.0
    Always good for a quick bite. Service is usually very fast at the drive thru...but the line can get long at crunch times if folks take a while to peruse the menu before ordering. However, food arrives quickly when you get to the window.
  • TH
    Travis Hicks
    Nov 5, 2025
    1.0
    All my food was cold. Didn’t have Baja freeze after I paid for it. My steak taco taste like chemicals. Terrible
  • DL
    Dan : l
    Nov 1, 2025
    1.0
    Awful, do not go.
  • MJ
    M Johnson
    Oct 11, 2025
    1.0
    Slow, rude, disinterested in any type of customer service or interaction. Excited for the robots to replace these workers, honestly. Couldn't even place an order they were so unfocused on any kind of general courtesy or common decency expected of a food service establishment. People were placing their orders on the kiosk and still getting incorrect orders, (missed 2 small drinks and cinnamon twists in a woman's order) which led me to walk out. No one greeted customers or anything, can't expect anyone but the desperate to tolerate this nonsense.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Washington Highway in Ashland?

The drive-through at Taco Bell on Washington Highway is open daily from 7:00 AM to 2:00 AM.

Where is this Taco Bell located?

It is located at 10255 Washington Highway, Ashland, VA 23005, USA.