Dunkin'

3.2
1023 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ashland, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11657 N Lakeridge Pkwy, Ashland, VA
23005, United States

Hours

Reviews

3.2
1,023 reviews
5 stars
370
4 stars
165
3 stars
113
2 stars
86
1 star
289

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty bathrooms and a generally unkempt store.

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Product Availability

Many customers noted that the store often runs out of basic items, including donuts and food, leading to disappointment.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of care for customer service.

Mixed Experiences

While some customers had positive experiences with friendly staff and good food, these were overshadowed by the overall negative feedback.
  • KA
    Kimberly Ann
    4 days ago
    1.0
    Ordered through drive-thru a bagel sandwich, 2 donuts and munchkins. They confirmed as they handed me each bag individually its contents, so they knew what I ordered. I get back to work to eat and the bagel was stale as can be, so I figured I’d eat the two donuts for lunch instead, and they gave me the wrong kind. Tried to call to let them know they must have the tray mislabeled for the donuts and the phone number isn’t valid. Overall just bummed, half of my break was driving there and back and food was abysmal.
  • LT
    Love Thompson
    Oct 3, 2025
    5.0
    Kash and America make a great team!!!!!!
  • JT
    J Transport
    Sep 21, 2025
    2.0
    This store is always nice and gets the drinks right for the most part. The store stinks and is always dirty. The employees always look like that had a dodge ball competition with powder donuts. Other than that its good. The store needs a deep cleaning. The dirtiest store in the Richmond area.
  • RS
    rose schwitters
    Aug 21, 2025
    2.0
    Walked in wasn't greeted, ran out of it that I order(tea Bold Breakfast). Ordered cappuccino extra French Vanilla did not have the extra French vanilla either.
  • TC
    Tronda Condit
    Jul 27, 2025
    1.0
    Coffee was made wrong and she was rude wanted to basically say that my coffee was made right when it wasn’t she remade it tasted worst then the first time and one of her and her staff was definitely making some rude facial expressions also dirty

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Ashland, VA?

Dunkin' in Ashland, VA is open daily from 5:00 AM to 7:00 PM.

What special holiday drinks are currently available at Dunkin'?

Dunkin' offers the new Cookie Butter Cloud Latte and the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes for the holiday season.