Dunkin'

3.2
1018 reviews
Decked Out Lattes
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Business Details

11657 N Lakeridge Pkwy, Ashland, VA
23005, United States
(804) 496-6765
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ashland, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11657 N Lakeridge Pkwy, Ashland, VA
23005, United States

Hours

Reviews

3.2
1,018 reviews
5 stars
368
4 stars
164
3 stars
113
2 stars
85
1 star
288

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the store's unsanitary conditions, including dirty bathrooms and overall lack of cleanliness.

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Product Availability

Many customers expressed frustration over the store being out of basic items like donuts and food, impacting their overall experience.

Staff Attitude

Several reviews noted unprofessional behavior from staff, including rudeness and lack of customer care.

Overall Experience

The overall sentiment was negative, with many customers stating they would not return due to the combination of poor service, cleanliness issues, and product availability.
  • LH
    Love Hudson
    Oct 3, 2025
    5.0
    Kash and America make a great team!!!!!!
  • JT
    J Transport
    Sep 21, 2025
    2.0
    This store is always nice and gets the drinks right for the most part. The store stinks and is always dirty. The employees always look like that had a dodge ball competition with powder donuts. Other than that its good. The store needs a deep cleaning. The dirtiest store in the Richmond area.
  • RS
    rose schwitters
    Aug 21, 2025
    2.0
    Walked in wasn't greeted, ran out of it that I order(tea Bold Breakfast). Ordered cappuccino extra French Vanilla did not have the extra French vanilla either.
  • TC
    Tronda Condit
    Jul 27, 2025
    1.0
    Coffee was made wrong and she was rude wanted to basically say that my coffee was made right when it wasn’t she remade it tasted worst then the first time and one of her and her staff was definitely making some rude facial expressions also dirty
  • DD
    Dave
    Jul 19, 2025
    2.0
    What is this? I waited for 5-10 minutes for this? Little concerned on what’s going on in the kitchen. Either way, terrible food. Thanks.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Ashland, VA?

Dunkin' in Ashland, VA is open daily from 5:00 AM to 7:00 PM.

What special holiday drinks are currently available at Dunkin'?

Dunkin' offers the new Cookie Butter Cloud Latte and the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes for the holiday season.