Business Details
About
Mexican Restaurant
Chipotle Ashland VA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.9
321 reviews
5 stars
117
4 stars
28
3 stars
18
2 stars
22
1 star
136
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and dismissive behavior from staff, particularly during evening shifts.
Cleanliness
Numerous reviews highlighted unsanitary conditions, including dirty tables and food preparation areas.
Food Quality
Customers frequently mentioned issues with food freshness, portion sizes, and incorrect orders.
Management Issues
Several reviews pointed to poor management practices, including inadequate training and lack of responsiveness to customer complaints.
- WAWho's Samantha Anyway?Dec 17, 20255.0Good portions, friendly staff.
- CAChristy AlmarazDec 9, 20252.0we were entering the restaurant when we saw a lady sitting on the table where food gets prepared and i just looked at my husband and exited the place like where is the manager to tell them something. nasty 🤮
- JRJoshawn RogersDec 1, 20251.0Worst chipotle I’ve ever been to, women making food has attitude. Just reminded me why i will never eat chipotle again. This company has fallen in quality so much
- GCGreg CrapanzanoNov 30, 20251.0Every table filthy. Bathroom had no toilet paper. Out of small tortillas so no kids options available and no alternative offered. Quesadilla not cooked at all so most cheese not melted.
- SGSunshine GirlNov 21, 20255.0Come here way too much lol It's the best! The day time crew is much more friendly though. I've got lots of i hate my job attitudes with evening shift but I still come back :)
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Ashland VA serve?
Chipotle Ashland VA offers customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill in Ashland VA?
The restaurant is open every day from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Ashland VA?
It is located at 703A England St, Hanover, Ashland, VA 23005, USA.
How can I order food from Chipotle Ashland VA online?
You can order online through Chipotle's official website at https://order.chipotle.com/ or their Apple app link.
Does Chipotle Ashland VA have a rewards program?
Yes, Chipotle Rewards lets you earn free food and receive exclusive offers when you sign up.
Is there a phone number to contact Chipotle Mexican Grill in Ashland VA?
Yes, you can reach them at +1 804-752-4617.
What is the main philosophy behind Chipotle Ashland VA's food?
Chipotle follows a 'Food with Integrity' principle, prioritizing real, responsibly sourced ingredients from farms using humane and sustainable practices without artificial colors, flavors, or preservatives.
What nearby hotels can customers visit when dining at Chipotle Ashland VA?
Nearby hotels include Hampton by Hilton, Hampton Inn Richmond-North/Ashland, Comfort Inn & Suites Ashland - Richmond North, and Sleep Inn, providing convenient accommodations for visitors.
Are there any nearby food options similar to Chipotle near the Ashland location?
Yes, nearby Mexican and TexMex options include another Chipotle Mexican Grill, Los Regios Food truck, Los Regios Tienda Latina, and El Azteca for a variety of Latin American flavors.
What nearby amenities can help customers access Chipotle Ashland VA more easily?
Nearby amenities like Wells Fargo ATM, BB&T ATM, and Truist ATMs provide convenient banking options, and Ashland Yard offers a sports club where customers can relax before or after dining.