Bojangles

3.7
2110 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
11635 Lakeridge Pkwy, Ashland, VA
23005, United States

Hours

Reviews

3.7
2,110 reviews
5 stars
935
4 stars
453
3 stars
260
2 stars
125
1 star
337

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders and experiencing unhelpful or rude staff.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty tables, overflowing trash bins, and unclean restrooms.

Food Quality

While some customers enjoyed the food when it was fresh, many complained about receiving cold, old, or incorrect orders.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative dining experience.
  • JJ
    Jonathan
    Jan 4, 2026
    1.0
    While traveling with my kids, we decided to stop at this location. We have visited other locations in other states, but never in this area. It's 8:05pm and they are already almost completely out of chicken and completely put of regular biscuits. They are open for almost 2 more hours and are already out of main food items. I'm very sympathetic to the overworked understaffed situation happeni but being almost completely out of food 2 hours before closing is ridiculous
  • AR
    ANDRE RIDDICK
    Jan 1, 2026
    5.0
    Excellent Manager and hostess, had an accident with my biscuit( dropped it accidently) the manager replaced it for free. Good customer service and good people. Appreciated it so much, will definitely visit again and recommend. Keep up the excellent service. Thanks again.
  • ZW
    Zabrina Ward
    Dec 3, 2025
    3.0
    they don't have enough people working I had to wait a long time to order didn't wait that long for the food this time although on other visits I had to wait a long time and the food wasn't even fresh
  • KM
    Kristopher Marvin
    Nov 30, 2025
    1.0
    Absolute worst Bojangles ever ... There was like 3 people on staff. I came inside to get food waited 10 minutes for them to take my order. Been 15 minutes since then and I still don't have it yet. Couldn't sit down anywhere because every table was beyond filthy. Don't waste your time here...
  • 44
    4Mejorar
    Nov 28, 2025
    2.0
    This Bojangles was not restocked at all. The napkins were in disarray and all the plasticware holders were empty. Both trash bins inside were overflowing plus the outside trash was maxed out too!! There weren't even that many customers, but the service was so slow. I like Bojangles, but not that one.

Frequently Asked Questions About Bojangles

What are the operating hours for Bojangles in Ashland, VA?

Bojangles in Ashland, VA is open daily from 5:30 AM to 10:00 PM.

Does Bojangles offer drive-through service at this location?

Yes, Bojangles has a drive-through open daily from 5:30 AM to 10:00 PM.