Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 44650 Waxpool Road in Ashburn is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
The french fries are no longer a bargain, and this has made all the difference. Combined with management’s lack of interest in customer satisfaction, and this place just became below average.
The burgers are still okay, but too expensive for what you get. That used to be okay, because this location has always made up for high burger prices by giving generous amounts of good fries…until now. Something changed in the past few weeks.
We recently ordered a regular fry, and received what seemed like a small fry. I called to check if there was an error, and after talking with three different people (none of which were helpful), I was told the manager would call me back. The manager never called me back.
On my way by the store the next day, I dropped in to ask about the order. The teenager cashier was very helpful and brought out the much smaller bags to show me what sizes are used for the fries (cups are no longer used). It was clear at that point the amount of fries had been reduced. Also, at no time during my visit did the manager present himself or herself to discuss the issue. They obviously could care less.
It’s unfortunate, because we’ve been going to this location for 15 years…not any more. You may be going okay now, but you are going to lose your loyal customer base with this approach.
MK
Michael Kim
Apr 26, 2026
5.0
Expensive for sure, but definitely the best burger and fries out there.
JT
jamie tuminski
Apr 22, 2026
4.0
Foods pretty good but prices suck burger n fries 24.00
SM
Saja Mohsin
Apr 21, 2026
5.0
This five guys branch is one of the best locations I have ever visited in Virginia so far. Very friendly staff, nice and spacious place, and food was up to their standard. Will visit again soon.
SR
Sotto Rosa
Apr 16, 2026
2.0
For the past several orders, some parts of our pick up orders have been wrong. Extra ingredients, missing ingredients, etc. This most recent order is the most egregious: completely missing bacon from my bacon burger, and half of my requested toppings.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
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