Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
472 reviews
5 stars
197
4 stars
105
3 stars
76
2 stars
37
1 star
57
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported mixed experiences with food freshness, with some enjoying fresh and tasty meals while others received cold or stale items.
Service Issues
Numerous reviews highlighted poor customer service, including incorrect orders, rude staff interactions, and long wait times.
Cleanliness
The restaurant was noted for being clean and well-maintained by several customers.
Staff Friendliness
While some reviews mentioned rude staff, many customers praised the friendliness and helpfulness of certain employees.
- AUAaron Utley4 days ago2.0Wendy's, more than just about any other fast food place, is just so wildly inconsistent from location to location. As much as I hate it, because everyone who works here is just lovely, their food is bad. The QC just isn't there. Nuggets are always stale and rubbery. Beef is always overcooked and bland, and often tastes like a dirty flat grill. It's a real shame, because as I said, the people are just so nice. Gotta put out good food, though, especially for what they charge now. They also always just give me whatever stale nuggets they have lying around, so I often get ultra-rubbery, stale normal nuggets when I ordered spicy. Fries are often stale and unsalted. I suspect the issue is that the location is just terrible and they do not have enough traffic. That is a huge problem with Wendy's in general, though. They will allow franchisees to just open them up in the most horrible locations. You literally have to go out of your way to get to it. I am afraid I have given these guys enough chances. I just won't be back. I honestly can't believe they have managed to stay open as long as they have.
- ARAnnie RozarioNov 23, 20255.0Fresh and tasty food, fast service and excellent customer service.
- GPGiash PatwaryNov 21, 20255.0The store was clean,, behavior of all employee are friendly
- RTRezwana TinaNov 21, 20255.0Breakfast was super delicious
- EWErin WagesNov 16, 20251.0Trash everywhere rude cashier food had a finger nail in it with hair this place is disrespectful don’t go here
Frequently Asked Questions About Wendy's
Is Ashbrook Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's Ashburn location?
The drive-thru is open from 6:30 AM to midnight Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
Does Wendy's Ashburn serve breakfast?
Yes, Wendy's Ashburn location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is Wendy's Ashburn currently open?
Yes, Wendy's Ashburn is currently open and committed to serving quality food every day.
How can I order food from Wendy's Ashburn online?
You can order online via the Wendy's app or at order.wendys.com and select the Ashburn location for pickup or delivery where available.
What payment methods does Wendy's Ashburn accept?
Wendy's Ashburn accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I find nutrition and allergen information for Wendy's menu?
Yes, nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant nutrition posters.
How do I provide feedback or contact Wendy's Ashburn?
You can contact Wendy's Customer Care via live chat or phone at 888-624-8140, fill out the customer satisfaction survey online, or call the Ashburn location directly at (571) 223-3804.
Are there any nearby restaurants I can visit before or after dining at Wendy's Ashburn?
Nearby options include Texas Roadhouse for steak, Akira Sushi Bistro for Japanese cuisine, Rubino's Pizza, and Dickeys Barbecue Pit among others.
What nearby shopping and service locations are close to Wendy's Ashburn?
Close by are Pet Supplies Plus for pet needs, Spa Care for beauty and spa services, Off Broadway Shoe Warehouse for footwear, and Party Depot Ashburn for party supplies.
Are there other nearby food and drink spots near Wendy's Ashburn that I can explore?
Yes, you can visit Smoothie King for smoothies, Starbucks for coffee, Jersey Mike's Subs for sandwiches, and Em Oi Modern Vietnamese Cuisine for Vietnamese food.