Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
The restaurant is generally reported as clean and inviting, although some customers noted issues with flies and bugs.
Service Quality
Customer service experiences vary widely; while some praised friendly and helpful staff, others reported rudeness and unprofessional behavior.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, indicating a need for better staff training.
Food Quality
Food quality is inconsistent; while many customers enjoyed fresh and hot meals, others received cold or stale food.
Speed of Service
Service speed is inconsistent, with some customers experiencing quick service while others faced long waits.
EW
Erin Wages
Nov 16, 2025
1.0
Trash everywhere rude cashier food had a finger nail in it with hair this place is disrespectful don’t go here
CJ
Chad Jepety
Oct 29, 2025
5.0
Tahmina was very kind to me and my family! We were the only customers dining in for a while, and she made sure our food was good and the fries were salted and fresh.
JL
Joseph Long
Sep 11, 2025
5.0
The restaurant is clean, the staff is friendly. I was greeted and served by Tahmina, who diligently took my order and had it served faster than any location I’ve eaten at before. On top of that, all food was fresh!
JG
Jessica Garcia
Sep 3, 2025
5.0
They always get our food order correct and it's always been hot.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Ashburn, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Ashburn, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (571) 223-3804.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Ashbrook Wendy’s serve breakfast?
Yes, this Wendy’s location in Ashburn, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's Ashburn location?
The drive-thru is open from 6:30 AM to midnight Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
Does Wendy's Ashburn serve breakfast?
Yes, Wendy's Ashburn location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is Wendy's Ashburn currently open?
Yes, Wendy's Ashburn is currently open and committed to serving quality food every day.
How can I order food from Wendy's Ashburn online?
You can order online via the Wendy's app or at order.wendys.com and select the Ashburn location for pickup or delivery where available.
What payment methods does Wendy's Ashburn accept?
Wendy's Ashburn accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I find nutrition and allergen information for Wendy's menu?
Yes, nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant nutrition posters.
How do I provide feedback or contact Wendy's Ashburn?
You can contact Wendy's Customer Care via live chat or phone at 888-624-8140, fill out the customer satisfaction survey online, or call the Ashburn location directly at (571) 223-3804.
Are there any nearby restaurants I can visit before or after dining at Wendy's Ashburn?
Nearby options include Texas Roadhouse for steak, Akira Sushi Bistro for Japanese cuisine, Rubino's Pizza, and Dickeys Barbecue Pit among others.
What nearby shopping and service locations are close to Wendy's Ashburn?
Close by are Pet Supplies Plus for pet needs, Spa Care for beauty and spa services, Off Broadway Shoe Warehouse for footwear, and Party Depot Ashburn for party supplies.
Are there other nearby food and drink spots near Wendy's Ashburn that I can explore?
Yes, you can visit Smoothie King for smoothies, Starbucks for coffee, Jersey Mike's Subs for sandwiches, and Em Oi Modern Vietnamese Cuisine for Vietnamese food.