Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
486 reviews
5 stars
183
4 stars
101
3 stars
55
2 stars
41
1 star
106
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, particularly in the drive-thru, with long wait times for orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food.
Food Quality
Customers frequently mentioned that the food was often cold, stale, or not fresh, leading to dissatisfaction.
Staff Attitude
Several reviews noted rude or unhelpful staff, particularly from management, contributing to a negative experience.
Cleanliness
Some customers reported that the restaurant was dirty, impacting their overall impression of the location.
- MMmxgarrett45Nov 12, 20251.0Went through the drive through and at the window asked for bbq sauce and got a finger wagged in my face and was lectured about how the sauce costs .50 cents and next time he won’t give me the sauce unless I pay for the sauce up front. 😂 One of the most wild business decisions I’ve ever witnessed in my life to burn a bridge with a customer over sauce. He could’ve charged me .50 cents I don’t care about the 50 cents. I do care about being treated that way though. Won’t come back obviously.
- BHBrian HedrickNov 9, 20251.0Consistent only in being terrible. I'm not exaggerating when I say you can expect at least 1 thing to be wrong with your order every single time you make a purchase. You'll inexplicably get 2 burgers and 1 won't have lettuce for some reason. Sauce? They'll always forget at least 1. Sometimes, it's the straw. Again, only thing you can expect is they're consistent in messing up at least 1 part of an order.
- ACAlex ClementsOct 25, 20255.0Very tasty! Order came out quickly and food was delicious
- BMbrady MartinOct 19, 20251.0This Wendy’s is absolutely horrible, it took them 20 minutes to take my order and then it took them another 10 just to get started on it. I had to leave early and never get my food because i was on break and had to get back to work. They have to train these works or just fire them and get brand new people. Worst experience ever
- LWLes WiegersOct 12, 20255.0One of the good locations
Frequently Asked Questions About Wendy's
Is Broadlands Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Ashburn, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Ashburn, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (703) 724-1472.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Broadlands Wendy’s serve breakfast?
Yes, this Wendy’s location in Ashburn, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Ashburn, VA?
The drive-thru is open daily from 6:30 AM to 2:00 AM.
Does the Ashburn Wendy's location serve breakfast?
Yes, breakfast is served at this location daily. You can order breakfast combos, sandwiches, coffee and sides via the app or website.
Can I place an order online or through an app for this Wendy's location?
Yes, orders can be placed through the Wendy's app or online at order.wendys.com for convenient pickup or delivery where available.
What payment methods are accepted at Wendy's in Ashburn?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Ashburn Wendy's location for questions or feedback?
You can call them directly at (703) 724-1472 or reach the Customer Care team via the Wendy’s Contact page for feedback.
Does this Wendy's location offer dine-in and drive-thru services?
Yes, this Wendy's serves customers via dine-in, drive-thru, delivery where available, and takeout.
Are there any nearby banks I can visit when coming to Wendy's in Ashburn?
Yes, Capital One Bank and Chase Bank are nearby. You can handle banking errands before or after grabbing a meal.
What local dining options are available near Wendy's in Ashburn?
Nearby dining includes Mezza Grill Mediterranean, Mali Thai Cuisine, EATaliano pizza, Starbucks coffee shop, Charisa Thai, and Samurai Sushi if you want variety after your visit.
Is there a gym close to Wendy's for a workout before or after eating?
Yes, UFC GYM Ashburn and X-Golf Ashburn are nearby active life centers for fitness enthusiasts.
Where can I find nutrition and allergen information for menu items at this Wendy's?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and at the restaurant. Crew can also help you locate nutrition posters in-store.