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McDonald's

3.6
(552 reviews)

Business Details

(703) 729-5093
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
44131 Ashburn Shopping Plz, Ashburn, VA
20147, United States

Hours

Reviews

3.6
552 reviews
5 stars
226
4 stars
106
3 stars
77
2 stars
35
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.

Food Quality

Many customers complained about cold, stale, or incorrect food orders, with several noting that the food did not meet expectations.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and floors.

Playground

The playground was a highlight for families, providing a fun space for children, though some noted maintenance issues.

Order Accuracy

Numerous reviews mentioned issues with order accuracy, including missing items and incorrect orders.
  • MP
    Mark Poniatowski
    Jan 9, 2026
    5.0
    Playground is great for young kids!
  • NN
    Nicole NDK
    Jan 8, 2026
    5.0
    This is our go-to McDonald’s. My kids can’t get enough of their huge playground!
  • DC
    David Caldrone
    Jan 7, 2026
    1.0
    Bad for large strawberry shake. Received a medium smoothie instead that tasted horrible. They couldn’t get the shake machine to work at all and took them 10 minutes to get the smoothie machine working and it still tasted horrible and was a smaller size. Terrible customer service will not be back.
  • MM
    Michael McKenna
    Dec 28, 2025
    5.0
    Excellent service thank you
  • DS
    Debra Smith
    Dec 11, 2025
    3.0
    What can I say it's McDonald's I was just annoyed that I couldn't use my coupon through the app because I closed it accidentally and apparently I have to wait 15 minutes to do another one so ridiculous So no bargain there.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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