McDonald's

3.1
688 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
43345 Junction Plz, Ashburn, VA
20147, United States

Hours

Reviews

3.1
688 reviews
5 stars
213
4 stars
121
3 stars
88
2 stars
43
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor customer service experiences, with many expressing frustration over order accuracy and staff attitudes.

Food Consistency

There are significant complaints about food quality and consistency, including incorrect orders, cold food, and missing items.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms, with some customers noting unsanitary conditions.

Speed of Service

Many customers experienced long wait times, both in the drive-thru and for food preparation, leading to dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good service during specific visits, indicating that experiences can vary.
  • SS
    sina3tre
    1 day ago
    1.0
    I received horrible service. I have never been to a 24-hour McDonald’s worse than this. The person running the pay register failed to give us a receipt, so when I pulled up to the “Pick-up” spot, they refused to give me the order because there wasn’t a receipt, yet I never received one. I ended up waiting in line for about 10 minutes, after almost being refused my order because I didn’t have a receipt. This is not the first time I’ve had an experience like this. I beg, please work on this.
  • VW
    Veronica Wesley
    Oct 29, 2025
    5.0
    Excellent service except for the soft drink that wasn't flavored with the sprite syrup flavor and I didn't realize that issue until after the fact. Not to others when going through the drive thru taste your drunk and check your order before driving away.
  • EL
    Edgar Lara
    Oct 25, 2025
    3.0
    I waited for 13 minutes in parking zone Until I walked inside the store to claim the food.
  • DC
    Darlene Calhoun
    Oct 17, 2025
    5.0
    Jennifer and Karen are so nice and they both treated me very well. The facility is clean easy to access when you need it. It's close to home. I highly recommend this storage facility, it's great. I highly recommend
  • TT
    TSM
    Oct 7, 2025
    1.0
    Ordered 5 things for my family. A quarter pounder, 2 10 piece nuggets, a filet o fish and a big mac. The filet o fish was so smashed you’d think someone punched it, the quarter pounder wasnt a quarter pounder at all, instead they gave me a normal cheeseburger in a quarter pounder box, the nuggets didnt come with the sauce i paid extra for, the big mac was completely missing. This goes beyond messing up an order this is genuine negligence. Do not order from this location. If one of the cooks is having a bad day they will take it out on you and your wallet. Do better, this is a joke.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Ashburn, VA?

McDonald's in Ashburn, VA is open 24 hours a day, 7 days a week.

Is the McDonald's at 43345 Junction Plz open for delivery?

Yes, delivery is available every day from 4:00 AM to 3:59 AM the next day.