Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude staff and poor customer service experiences, with many expressing frustration over order accuracy and staff attitudes.
Food Consistency
There are significant complaints about food quality and consistency, including incorrect orders, cold food, and missing items.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms, with some customers noting unsanitary conditions.
Speed of Service
Many customers experienced long wait times, both in the drive-thru and for food preparation, leading to dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good service during specific visits, indicating that experiences can vary.
SS
sina3tre
1 day ago
1.0
I received horrible service. I have never been to a 24-hour McDonald’s worse than this. The person running the pay register failed to give us a receipt, so when I pulled up to the “Pick-up” spot, they refused to give me the order because there wasn’t a receipt, yet I never received one. I ended up waiting in line for about 10 minutes, after almost being refused my order because I didn’t have a receipt.
This is not the first time I’ve had an experience like this. I beg, please work on this.
VW
Veronica Wesley
Oct 29, 2025
5.0
Excellent service except for the soft drink that wasn't flavored with the sprite syrup flavor and I didn't realize that issue until after the fact. Not to others when going through the drive thru taste your drunk and check your order before driving away.
EL
Edgar Lara
Oct 25, 2025
3.0
I waited for 13 minutes in parking zone
Until I walked inside the store to claim the food.
DC
Darlene Calhoun
Oct 17, 2025
5.0
Jennifer and Karen are so nice and they both treated me very well.
The facility is clean easy to access when you need it.
It's close to home.
I highly recommend this storage facility, it's great.
I highly recommend
TT
TSM
Oct 7, 2025
1.0
Ordered 5 things for my family. A quarter pounder, 2 10 piece nuggets, a filet o fish and a big mac. The filet o fish was so smashed you’d think someone punched it, the quarter pounder wasnt a quarter pounder at all, instead they gave me a normal cheeseburger in a quarter pounder box, the nuggets didnt come with the sauce i paid extra for, the big mac was completely missing. This goes beyond messing up an order this is genuine negligence. Do not order from this location. If one of the cooks is having a bad day they will take it out on you and your wallet. Do better, this is a joke.
What are the operating hours of McDonald's in Ashburn, VA?
McDonald's in Ashburn, VA is open 24 hours a day, 7 days a week.
Is the McDonald's at 43345 Junction Plz open for delivery?
Yes, delivery is available every day from 4:00 AM to 3:59 AM the next day.
Does this McDonald's location have a drive-thru service?
Yes, the drive-thru at this McDonald's is open 24 hours every day of the week.
What delivery and pickup options does this McDonald's offer?
They provide curbside pickup, standard delivery, same-day delivery, and no-contact delivery services.
Where can I order from McDonald's online for this location?
You can order online at https://mcdonalds.order.online/business/-5579 or via their McDonald's app.
What payment methods are accepted at McDonald's in Ashburn?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any nearby banks close to McDonald's in Ashburn?
Yes, Middleburg Bank, Atlantic Union Bank, and Truist with ATMs are nearby. These can be convenient for withdrawing cash or banking needs before or after your meal.
What nearby restaurants are around McDonald's at 43345 Junction Plz?
Nearby restaurants include Accord Grill Kabob, Subway, Thai Deelish, Nagoya Sushi Bar and Japanese Steak House, Masala Bliss, Babachickenofficial.usa, Mirzaan Cuisine, Honey Pig, and VA Kabob House, offering diverse dining options.
What leisure and fitness facilities are near McDonald's in Ashburn?
Close to McDonald's are The Little Gym of Ashburn for gymnastics and fitness, HOTWORX Ashburn Farm yoga studio, and Super Kicks Karate gym, great for activities before or after dining.
Is there a gas station near McDonald's for fueling up?
Yes, there are Exxon and Exxon & Mobil Stations nearby, convenient for fueling your vehicle while visiting McDonald’s or the surrounding area.