McDonald's

3.1
696 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
43345 Junction Plz, Ashburn, VA
20147, United States

Hours

Reviews

3.1
696 reviews
5 stars
215
4 stars
122
3 stars
87
2 stars
48
1 star
224

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and disrespectful management.

Food Quality

Customers frequently reported issues with food quality, including cold, stale, and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the restroom and food preparation areas.

Order Accuracy

Many customers experienced problems with order accuracy, receiving incorrect items or missing components.

Inconsistency

The quality of service and food varied significantly, with some customers having positive experiences while others faced numerous issues.
  • CG
    Cathy Givens
    Dec 23, 2025
    2.0
    Cold, unfresh food repeatedly.
  • SM
    Sofia Moha62
    Dec 22, 2025
    2.0
    Very shitty manger ,she doesn’t even speak proper English she is full of attitude and disrespect customers .shouting sliming window and doesn’t get order properly after all I got a wrong order and also she scream and slim the window at me for asking her to make it right ,she kept screaming like her daughter smh ,very bad customer service I ever seen ,don’t go here guys go to where u got respected Monday @10:21pm drive thru lane
  • AD
    Ali Dauood
    Dec 20, 2025
    1.0
    Trash customer service 😒
  • JE
    Joshua Endo
    Dec 18, 2025
    1.0
    Typically dont have issues with this place in the morning. However, at night time, I always see the staff smoking while standing right in the drive through lane. Which usually I dont care about, however I received an order and the sandwich I got smelled distinctly like cigarettes, and it almost made me vomit. Clearly the staff did not take proper hygiene precautions and made my sandwich after smoking. I just threw the sandwich away, it was not worth it.
  • DD
    Devon
    Dec 18, 2025
    2.0
    What can you expect - it's a McDonald's! I stopped eating at this location (Leesburg is worse)- in reality at all McDonald's locations. Disappointed at McDonald's as a corporation.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Ashburn, VA?

McDonald's in Ashburn, VA is open 24 hours a day, 7 days a week.

Is the McDonald's at 43345 Junction Plz open for delivery?

Yes, delivery is available every day from 4:00 AM to 3:59 AM the next day.