Giant Food

4.2
309 reviews

About

Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
43330 Junction Plaza, Ashburn, VA
20147, United States

Hours

Reviews

4.2
309 reviews
5 stars
175
4 stars
71
3 stars
37
2 stars
8
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others report unprofessional behavior and long wait times for assistance.

Cleanliness

Store cleanliness is inconsistent; while some customers find it well-maintained, others report issues with dirty bathrooms and spoiled produce.

Pricing

Prices are generally perceived as high compared to competitors, with many customers expressing dissatisfaction over the cost of groceries.

Product Availability

Customers frequently mention stock shortages and expired items, indicating a need for better inventory management.

Store Environment

The store is described as bright and well-lit, but some customers find it outdated and overcrowded.
  • RH
    Riley Hodgetts
    Oct 13, 2025
    5.0
    The store was bright and well maintained.
  • JJ
    Jay JJ
    Sep 17, 2025
    1.0
    I went to Giant around 3:30 PM and had a very frustrating experience at the fresh seafood department. I waited over 30 minutes for assistance. I even called customer service twice, but still no one came right away. I walked every aisle and saw no staff available to help. Even after speaking on the phone, it still took over 10 minutes before anyone finally came to assist me. Very disappointing customer service.
  • JV
    Jauch Faxen votaw
    Sep 17, 2025
    5.0
    Staff greeted me warmly at the door.
  • SS
    Shayan
    Aug 28, 2025
    1.0
    Horrible return customer service
  • CC
    CaptureDMV
    Aug 17, 2025
    3.0
    The kids’ carts here are perfect — my little ones love them! But you can tell a lot about how a business is run by checking the bathrooms, and unfortunately that’s where this Giant really drops the ball. One of the stall doors is broken, the toilet paper dispenser is busted, and trash is scattered all over the place. If the bathrooms are being neglected like this, it makes you wonder how much attention is really being paid to the rest of the store.

Frequently Asked Questions About Giant Food

What are the regular operating hours of Giant Food in Ashburn?

Giant Food in Ashburn is open daily from 6:00 AM to 10:00 PM.

Does Giant Food offer any pickup or delivery services?

Yes, Giant Food provides both in-store pickup and contactless delivery services.