Five Guys

4.3
685 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 44650 Waxpool Road in Ashburn is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
44650 Waxpool Road, Ashburn, VA
20147, United States

Hours

Reviews

4.3
685 reviews
5 stars
425
4 stars
150
3 stars
57
2 stars
15
1 star
38

What are people saying?

AI-generated from recent customer reviews

Food Quality

Overall, customers praised the burgers and fries, noting freshness and taste, although some experienced issues with overcooked meat and soggy buns.

Service

Customer service received mixed reviews; while many appreciated friendly staff and quick service, others reported slow service and order inaccuracies.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.

Pricing

Several customers expressed concerns about rising prices, feeling that the cost was becoming too high for the value received.

Customer Experience

Many customers enjoyed their overall experience, highlighting the enjoyable atmosphere and the option to customize orders.
  • AM
    Amir Maddah
    Nov 16, 2025
    5.0
    Staffs are very nice, food is great and fresh as usual 🔥🔥
  • KS
    Kevin Salvatierra
    Nov 9, 2025
    5.0
    I had an online order that was missing an item which was no big deal, but what blew me out of the water was the exceptional customer service displayed by the manager Adrian and his team! They went above and beyond to make sure I was satisfied. I will continue to take my lovely girlfriend to this location, it’s our favorite place to grab burgers and delicious fresh fries! Even if my loyalty profile name from “Qpbpyhmf Dxljybpoy” hahah
  • CJ
    Cindy Johnson-Leigh
    Oct 25, 2025
    4.0
    I like it
  • AI
    Ahmet Ide
    Sep 1, 2025
    5.0
    They are Five Gusy no need comment
  • SM
    Sandy Mitchell
    Jun 26, 2025
    3.0
    Food was below average, meat was way well done, dry, 5 guys is usally on point, tonight not so much, can't say it's always like this because It's my 1st time, and probably won't be in this area or visit it again 🤷 but o would definitely try it again if I come back.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.