Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 44650 Waxpool Road in Ashburn is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Overall, customers praised the burgers and fries, noting freshness and taste, although some experienced issues with overcooked meat and soggy buns.
Service
Customer service received mixed reviews; while many appreciated friendly staff and quick service, others reported slow service and order inaccuracies.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
Pricing
Several customers expressed concerns about rising prices, feeling that the cost was becoming too high for the value received.
Customer Experience
Many customers enjoyed their overall experience, highlighting the enjoyable atmosphere and the option to customize orders.
AM
Amir Maddah
Nov 16, 2025
5.0
Staffs are very nice, food is great and fresh as usual 🔥🔥
KS
Kevin Salvatierra
Nov 9, 2025
5.0
I had an online order that was missing an item which was no big deal, but what blew me out of the water was the exceptional customer service displayed by the manager Adrian and his team! They went above and beyond to make sure I was satisfied.
I will continue to take my lovely girlfriend to this location, it’s our favorite place to grab burgers and delicious fresh fries!
Even if my loyalty profile name from “Qpbpyhmf Dxljybpoy” hahah
CJ
Cindy Johnson-Leigh
Oct 25, 2025
4.0
I like it
AI
Ahmet Ide
Sep 1, 2025
5.0
They are Five Gusy no need comment
SM
Sandy Mitchell
Jun 26, 2025
3.0
Food was below average, meat was way well done, dry, 5 guys is usally on point, tonight not so much, can't say it's always like this because It's my 1st time, and probably won't be in this area or visit it again 🤷 but o would definitely try it again if I come back.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 44650 Waxpool Road, Ashburn accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours for Five Guys in Ashburn?
Five Guys Ashburn is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery or pickup services?
Yes, Five Guys offers in-store pickup and delivery services from 11:00 AM to 9:30 PM daily. You can order online via their website.
How many ways can I customize a burger and milkshake at Five Guys Ashburn?
You can customize your burger in over 250,000 ways and choose from more than 1,000 milkshake combinations.
What types of payment does Five Guys Ashburn accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa for payment.
Does Five Guys Ashburn offer gluten-free or vegetarian options?
While some menu items contain gluten, sandwiches can be ordered without buns via wraps or bowls. The veggie sandwich is made of peppers, onions, and mushrooms and is vegetarian-friendly.
Is there outdoor seating and is the restaurant wheelchair accessible?
Yes, Five Guys Ashburn offers outdoor seating and has wheelchair accessible entrances and restrooms.
What are some nearby dining options around Five Guys Ashburn?
Nearby dining options include Viet Fire Kitchen (Vietnamese), Moe's Southwest Grill (Tex-Mex), Pho Bistro (Vietnamese), and Santini's New York Style Deli (Deli & Pizza).
How can nearby hotels like Embassy Suites by Hilton Dulles North Loudoun enhance my visit to Five Guys Ashburn?
If you're staying at nearby hotels such as Embassy Suites or Homewood Suites by Hilton, Five Guys offers a convenient dining option with quick service and easy accessibility for a casual meal during your visit.
Are there any nearby storage facilities or corporate offices to Five Guys Ashburn?
Yes, nearby locations include Extra Space Storage facilities and ABM Facility Services corporate office, making Five Guys a convenient choice for a meal during work breaks or while running errands in the area.