Dunkin'

Reviews

• KS

  Kristin Sheetz

  5 days ago
  1.0
  If you want your order to be correct, don't go to this Dunkin in the afternoon. I gave them one free screw up a few weeks ago when they gave me black coffee instead of hot chocolate. Today, I received iced black coffee with raspberry flavoring instead of iced tea. On both occasions, the drinks weren't for me, so I had no idea they were wrong until the person I bought them for took a big sip and then spit it out. The young adult working the drive through doesn't understand enough English to take orders, and there were other employees laughing in the background while I ordered. Very disappointing.
• SS

  Sarah Santos

  Feb 19, 2026
  1.0
  Always order a dunkalatte and it’s usually good but I ordered two for me and my partner and it was terrible. Tasted like regular coffee with a small splash of milk and no flavoring whatsoever. Always ignored when I walk in to like they pretend to not see me.
• FK

  Fred Kellner

  Jan 6, 2026
  5.0
  Fast and friendly service. The interior of the store is always clean and the staff is fast, professional and polite.
• NM

  Nora Merchant

  Sep 29, 2025
  1.0
  This review is after a couple times of going to this location and getting the same issues each time. Every-time I order from the app before I go, when at the window they give me my stuff , something is always missing and when asked ( mind you they don't inform me ahead of time, I always have to ask) they say that they don’t have that item in stock and can substitute it for something else. Today this happened again, I asked where are my Munchkins ( 10 count) , to which he said oh we didn’t make them today so I can give you A DONUT instead for it. I said cool give me one donut and a refund for the remaining balance. He said oh no I can't do that so why dont you park and come in and just take a refund. I said why can’t you do that because in the past on multiple occasions you have given me the remaining amount in the drivethru only to which he rolled his eyes and said il get my manager. No sorry, no apologies for not having the item instead making it seem like my fault for ordering basic donut holes ( munchkins). Horrible service and shady workers so beware and check your orders before driving off.
• DB

  Dymond Byrd

  Sep 9, 2025
  1.0
  Ordered a vanilla iced latte, drove to work, finally sat down and got to drink it, only to discover there’s not a drop of flavoring in it. Soooooooooo annoyed, it’s not even close to my job to drive back and have them remake it. Tried to call the store three times and nobody answers the phone. Now I’m out of that money with a nasty latte. THE MANAGER ANSWERED THE PHONE, told me that I have to come to the store for a refund, said she was busy, hangs up on me then turns off the phone or blocked my number. I will be reporting this to Dunkin, absolutely unacceptable. I’m a single mother, living paycheck to paycheck, I used my last few dollars for this latte to help get me through my work day and this is the service I received.