Dunkin'

Reviews

• NM

  Nora Merchant

  Sep 29, 2025
  1.0
  This review is after a couple times of going to this location and getting the same issues each time. Every-time I order from the app before I go, when at the window they give me my stuff , something is always missing and when asked ( mind you they don't inform me ahead of time, I always have to ask) they say that they don’t have that item in stock and can substitute it for something else. Today this happened again, I asked where are my Munchkins ( 10 count) , to which he said oh we didn’t make them today so I can give you A DONUT instead for it. I said cool give me one donut and a refund for the remaining balance. He said oh no I can't do that so why dont you park and come in and just take a refund. I said why can’t you do that because in the past on multiple occasions you have given me the remaining amount in the drivethru only to which he rolled his eyes and said il get my manager. No sorry, no apologies for not having the item instead making it seem like my fault for ordering basic donut holes ( munchkins). Horrible service and shady workers so beware and check your orders before driving off.
• DB

  Dymond Byrd

  Sep 9, 2025
  1.0
  Ordered a vanilla iced latte, drove to work, finally sat down and got to drink it, only to discover there’s not a drop of flavoring in it. Soooooooooo annoyed, it’s not even close to my job to drive back and have them remake it. Tried to call the store three times and nobody answers the phone. Now I’m out of that money with a nasty latte. THE MANAGER ANSWERED THE PHONE, told me that I have to come to the store for a refund, said she was busy, hangs up on me then turns off the phone or blocked my number. I will be reporting this to Dunkin, absolutely unacceptable. I’m a single mother, living paycheck to paycheck, I used my last few dollars for this latte to help get me through my work day and this is the service I received.
• NW

  N W

  Sep 8, 2025
  3.0
  Love the snack n bacon so much. Ordered two of those the other day, portions were much much less than what I got from other Dunkin. Disappointed.
• AK

  Abby Khan

  Jun 17, 2025
  1.0
  Was there Sunday, I had 4 medium coffees and while the person was handing it to me the tray broke and spilled all over my car and myself. He just stared at me until I pointed out that the tray broke and all he can say is “oh yea you right”. He finally takes the coffees back and continues to just stare at me like it was my fault. Didn’t even bother saying sorry. And I understand he wasn’t at fault either he couldn’t control the tray breaking but at the same time common sense right if there’s that many coffees to double stack the trays. I go there every Sunday with my family before church and I’ve never had an issue with the girl that’s usually there. Maybe he was new but at least hey I’m sorry that happened would’ve been nice. Didn’t get his name but he had blonde hair in a ponytail and a nose piercing.
• MJ

  madhav jhunjhunwala

  Jun 11, 2025
  5.0
  Great

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