Dunkin'

Reviews

• FK

  Fred Kellner

  Feb 24, 2026
  4.0
  This location does not have a drive through, walk in only. The store is clean and staff is friendly. Service can be a little slow and depending on the time of day staffing can be short. Overall, not bad. I have been here several times on different days of the week and different times of day and my experience has been consistent.
• AM

  Ayanna Maquine

  Feb 14, 2026
  1.0
  This is the second time my husband and I purchased a half dozen box of donuts. Once via the Dunkin app and this time using UberEats. I was hopeful this time around they would have removed the unavailable items from the selection. But after speaking with a team member to confirm, they accepted the order knowing it’s unavailable. I attempted to contact UberEats, but if I were to cancel on my end I would be charged for a cancellation fee. Overall horrible customer service as I am paying for an unwanted order. When I worked in the Dunkin at Oakgrove, I at least contacted the customer first if we couldn’t complete the order to their specifications and offer to cancel or substitute the item.
• KQ

  Kyle Quinn

  Jan 17, 2026
  1.0
  This is one of the most poorly run Dunkins in Northern Virginia, and I’m not even joking.
• TN

  Troy Nussbaum

  Dec 10, 2025
  1.0
  This is one of the worst Dunkins I have been to. Unfortunately it’s the one closest to my house. Order early and food/drinks are almost never ready in reasonable amount of time. Today we ordered a muffin—just a muffin— over ten minutes before we arrived and it still wasn’t ready when we got there. While I understand making hot sandwiches or coffee can be delayed, a single pre-made muffin should not take this long. Unfortunately I’ll continue to patron this location, but I’ll be sending as much of my business to the Starbucks up the road as possible.
• JJ

  Jsando

  Nov 5, 2025
  2.0
  This location is making a huge mistake by only having one employee. When ever i walk into this location there is a long line with one employee trying to make the food and run the register. No wonder there is always a new employee every other month, this location cant seem to keep them. Almost every time i go the drink is made incorrectly , food is over cooked, items missing from the order. Ive tried to give it a fighting chance over and over, but it to the point where enough is enough. Im paying $25 for two drinks two sandwiches and two hashbrowns..... only to have some food items missing. Do better.

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