Numerous reviews highlighted extremely rude and dismissive behavior from staff, particularly the owners, leading to a negative customer experience.
Cleanliness
Several customers reported unsanitary conditions in the restaurant, including dirty surfaces and poor hygiene practices by staff.
Order Accuracy
Many customers experienced issues with incorrect orders and poor handling of requests, contributing to dissatisfaction.
Food Quality
While some customers enjoyed the ice cream and certain menu items, others reported issues with food quality, including improperly prepared items.
Staffing Issues
Frequent mentions of understaffing and long wait times were noted, impacting service speed and overall customer satisfaction.
NG
Nava G
4 days ago
1.0
Was falsely accused of stealing a water bottle before I could even get my order out. The man behind the counter interrupted me to ask how many bottles we had, then claimed he “saw someone take something.” I showed the bottle I was holding, set it on the counter, and walked out. Check your security cameras, your judgment, and your eyesight before accusing paying customers. Disgusting interaction from the woman and man up front. Shame on you both.
CS
chandrakanth sudini
Nov 26, 2025
1.0
I dont know how she is running the store !
Have to be kind and respectful to the customers.
KK
Kam
Sep 22, 2025
2.0
This dq does the one thing they’re really supposed to do right…really badly. Their softserve is often grainy and not smooth.
VE
Vivian Enigk
Sep 9, 2025
4.0
Very froendly
PM
Peter M
Sep 1, 2025
2.0
One of the worst places I have ever visited in my life. They treat people who go to pick up delivery orders with extreme filth.I hope that this person who deals with customers changes and that you bring someone who deals with customers better than this.
Frequently Asked Questions About Dairy Queen (Treat)
What type of food and treats does Dairy Queen (Treat) in Ashburn specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream and signature shakes, including Blizzard® Treats and frozen novelties.
Where is Dairy Queen (Treat) located in Ashburn, VA?
It is located at 44050 Ashburn Shopping Plz Ste 183, Ashburn, VA 20147-7916.
What are the operating hours for Dairy Queen (Treat) in Ashburn?
The store is open Monday to Thursday from 11:00 AM to 10:30 PM, and Friday to Sunday from 11:00 AM to 11:00 PM.
Does Dairy Queen (Treat) offer services for families with children?
Yes, services include booster seats, high chairs, restrooms, wheelchair accessibility, free WiFi, and it is family-friendly and good for kids.
Can I order Dairy Queen (Treat) products online for pickup?
Yes, you can order online for pickup through their order URL on their website.
Does Dairy Queen (Treat) in Ashburn have any mobile app deals or rewards?
Yes, you can download the Dairy Queen app to access exclusive deals and participate in mobile ordering and rewards.
Is Dairy Queen (Treat) in Ashburn accessible to people with disabilities?
Yes, the location is wheelchair accessible and includes restrooms.
What nearby places can I visit before or after enjoying a treat at Dairy Queen (Treat)?
Nearby places include Persis Indian Grill for dining, Orangetheory Fitness for a workout, and Ashburn Wine Shop for wine shopping, making it convenient to combine activities.
Is there a pet care service near Dairy Queen (Treat) in Ashburn?
Yes, Kit & Kaboodle PET CARE SERVICE is nearby, so you can arrange pet care while you visit Dairy Queen.
What medical services are available near Dairy Queen (Treat) in Ashburn?
Medics USA - Primary and Walk-In Care and Ashburn Eyecare Associates are nearby, offering convenient access to medical and eye care services.