Numerous reviews highlighted extremely rude and dismissive behavior from staff, particularly the management, leading to a negative customer experience.
Cleanliness
Several customers reported unsanitary conditions in the store, including dirty surfaces and poor hygiene practices by staff.
Service Speed
Many customers experienced long wait times and slow service, often due to understaffing, which contributed to frustration.
Product Quality
While some customers enjoyed the ice cream and specific menu items, others reported issues with incorrect orders and poor food quality.
VM
Veronica Miller
5 days ago
1.0
Dirty and cheap. The store is dirty, the bathroom was out of order, and the staff was not wearing gloves- the manager had flip flops on. All that aside, my 3 children ordered cupfections, their go to at DQ (ice cream with fudge, Oreos and warm Brownie pieces)- the “Oreos” were actually cheap generic pulverized sandwich cookies and there was a big brownie stuck on top that was hard as a rock. The Oreo blizzard had something red in it towards the middle of the cup. We ended up throwing everything away outside of the restaurant. This DQ is not being run honestly or sanitary. Do yourself a favor and get ice cream somewhere else.
FK
Fred Kellner
Feb 24, 2026
5.0
Service was fast and the ice cream sundae was exactly what I expected. Store was clean and staff was friendly.
NG
Nava G
Jan 8, 2026
1.0
Was falsely accused of stealing a water bottle before I could even get my order out. The man behind the counter interrupted me to ask how many bottles we had, then claimed he “saw someone take something.” I showed the bottle I was holding, set it on the counter, and walked out. Check your security cameras, your judgment, and your eyesight before accusing paying customers. Disgusting interaction from the woman and man up front. Shame on you both.
CS
chandrakanth sudini
Nov 26, 2025
1.0
I dont know how she is running the store !
Have to be kind and respectful to the customers.
KK
Kam
Sep 22, 2025
2.0
This dq does the one thing they’re really supposed to do right…really badly. Their softserve is often grainy and not smooth.
Frequently Asked Questions About Dairy Queen (Treat)
What type of food and treats does Dairy Queen (Treat) in Ashburn specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream and signature shakes, including Blizzard® Treats and frozen novelties.
Where is Dairy Queen (Treat) located in Ashburn, VA?
It is located at 44050 Ashburn Shopping Plz Ste 183, Ashburn, VA 20147-7916.
What are the operating hours for Dairy Queen (Treat) in Ashburn?
The store is open Monday to Thursday from 11:00 AM to 10:30 PM, and Friday to Sunday from 11:00 AM to 11:00 PM.
Does Dairy Queen (Treat) offer services for families with children?
Yes, services include booster seats, high chairs, restrooms, wheelchair accessibility, free WiFi, and it is family-friendly and good for kids.
Can I order Dairy Queen (Treat) products online for pickup?
Yes, you can order online for pickup through their order URL on their website.
Does Dairy Queen (Treat) in Ashburn have any mobile app deals or rewards?
Yes, you can download the Dairy Queen app to access exclusive deals and participate in mobile ordering and rewards.
Is Dairy Queen (Treat) in Ashburn accessible to people with disabilities?
Yes, the location is wheelchair accessible and includes restrooms.
What nearby places can I visit before or after enjoying a treat at Dairy Queen (Treat)?
Nearby places include Persis Indian Grill for dining, Orangetheory Fitness for a workout, and Ashburn Wine Shop for wine shopping, making it convenient to combine activities.
Is there a pet care service near Dairy Queen (Treat) in Ashburn?
Yes, Kit & Kaboodle PET CARE SERVICE is nearby, so you can arrange pet care while you visit Dairy Queen.
What medical services are available near Dairy Queen (Treat) in Ashburn?
Medics USA - Primary and Walk-In Care and Ashburn Eyecare Associates are nearby, offering convenient access to medical and eye care services.
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