Chipotle Mexican Grill

3.4
508 reviews
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About

Mexican Restaurant
Chipotle Shops at Belmont is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
19825 Belmont Chase Dr, Ashburn, VA
20147, United States

Hours

Reviews

3.4
508 reviews
5 stars
203
4 stars
102
3 stars
42
2 stars
38
1 star
123

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked rice, bland flavors, and inconsistent portion sizes.

Cleanliness

Many reviews highlighted the restaurant's cleanliness issues, with dirty tables and floors being a common complaint.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor handling of orders.

Order Accuracy

Numerous customers expressed frustration over incorrect orders, missing items, and inadequate responses from staff regarding their complaints.

Value for Money

Several reviews indicated dissatisfaction with portion sizes relative to prices, leading to perceptions of poor value.
  • ZI
    Zak Irizarry
    Oct 27, 2025
    5.0
    Best chipotle in the area
  • ZT
    zac thornton
    Oct 12, 2025
    5.0
    Jason the cashier provided awesome customer service a lady tried to skip the line and he told the lady to wait in line. I really appreciate you the a1 customer service .
  • MD
    Maryam Derrah
    Oct 5, 2025
    5.0
    Went to try the chimichuri sauce and got the bowl with barbacoa and it was so good. They give you as much or as little as you want.
  • ML
    muna lower
    Oct 4, 2025
    5.0
    I liked the comfortable spacing between tables.
  • AA
    AK
    Sep 18, 2025
    1.0
    Another terrible experience at this Chipotle location- well most are just as bad these days. Ordered three burrito bowls and the amount of meat provided in all three didn’t match what one bowl used to circa 2015-2019. The food area is an unmitigated disaster and they load the bowls with cheap rice and lettuce. They even skimped on the beans so forget about the meat. All this for a ridiculous 13 dollars. If you go to Chipotle, and this Ashburn location in particular, prepare for your meal to be overpriced and lacking in any form of protein. All this in a run down store with a filthy serving area. If you keep spending money here they will not change. Send a message and stay away. Unfortunately the majority of people in Ashburn are very willing to spend on overpriced and veryyyy subpar experiences.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Shops at Belmont?

Chipotle at Shops at Belmont is open daily from 10:00 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Ashburn, VA?

It is located at 19825 Belmont Chase Dr, Ste 130, Shops at Belmont, Loudoun, Ashburn, VA 20147.