Chipotle Shops at Belmont is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including undercooked rice, bland flavors, and inconsistent portion sizes.
Cleanliness
Many reviews highlighted the restaurant's cleanliness issues, with dirty tables and floors being a common complaint.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor handling of orders.
Order Accuracy
Numerous customers expressed frustration over incorrect orders, missing items, and inadequate responses from staff regarding their complaints.
Value for Money
Several reviews indicated dissatisfaction with portion sizes relative to prices, leading to perceptions of poor value.
ZI
Zak Irizarry
Oct 27, 2025
5.0
Best chipotle in the area
ZT
zac thornton
Oct 12, 2025
5.0
Jason the cashier provided awesome customer service a lady tried to skip the line and he told the lady to wait in line. I really appreciate you the a1 customer service .
MD
Maryam Derrah
Oct 5, 2025
5.0
Went to try the chimichuri sauce and got the bowl with barbacoa and it was so good. They give you as much or as little as you want.
ML
muna lower
Oct 4, 2025
5.0
I liked the comfortable spacing between tables.
AA
AK
Sep 18, 2025
1.0
Another terrible experience at this Chipotle location- well most are just as bad these days. Ordered three burrito bowls and the amount of meat provided in all three didn’t match what one bowl used to circa 2015-2019.
The food area is an unmitigated disaster and they load the bowls with cheap rice and lettuce. They even skimped on the beans so forget about the meat. All this for a ridiculous 13 dollars. If you go to Chipotle, and this Ashburn location in particular, prepare for your meal to be overpriced and lacking in any form of protein. All this in a run down store with a filthy serving area.
If you keep spending money here they will not change. Send a message and stay away. Unfortunately the majority of people in Ashburn are very willing to spend on overpriced and veryyyy subpar experiences.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Shops at Belmont?
Chipotle at Shops at Belmont is open daily from 10:00 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Ashburn, VA?
It is located at 19825 Belmont Chase Dr, Ste 130, Shops at Belmont, Loudoun, Ashburn, VA 20147.
Does Chipotle at Shops at Belmont offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
What type of food is served at Chipotle Mexican Grill Shops at Belmont?
They offer customizable Mexican food like burritos, bowls, quesadillas, tacos, and salads prepared with wholesome ingredients.
Can I place an order online for Chipotle Shops at Belmont?
Yes, you can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app.
Does Chipotle Shops at Belmont accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services.
What are some nearby places to visit when dining at Chipotle Shops at Belmont?
Nearby, you can visit Cold Stone Creamery for ice cream, Pure Barre Ashburn for barre classes, and Woof Gang Bakery & Grooming Belmont Chase for pet supplies and grooming.
How can nearby places like Pure Barre Ashburn complement my visit to Chipotle Shops at Belmont?
You can enjoy a workout session at Pure Barre Ashburn before grabbing a nutritious customizable meal at Chipotle, making for a balanced and healthy day.
Are there coffee shops near Chipotle Shops at Belmont where I can go after my meal?
Yes, nearby coffee options include Peet's Coffee, Allegro Coffee Company, and WFM Coffee Bar, all great choices for a post-meal beverage.
What is the contact information for Chipotle Shops at Belmont if I have questions or need assistance?
You can reach them by phone at +1 703-729-5599 or email at VA.2456.ShopsatBelmont@chipotle.com.