Dunkin'

Reviews

• KS

  Kristin Sheetz

  Feb 28, 2026
  1.0
  If you want your order to be correct, don't go to this Dunkin in the afternoon. I gave them one free screw up a few weeks ago when they gave me black coffee instead of hot chocolate. Today, I received iced black coffee with raspberry flavoring instead of iced tea. On both occasions, the drinks weren't for me, so I had no idea they were wrong until the person I bought them for took a big sip and then spit it out. The young adult working the drive through doesn't understand enough English to take orders, and there were other employees laughing in the background while I ordered. Very disappointing.
• SS

  Sarah Santos

  Feb 19, 2026
  1.0
  I Aaways order a dunkalatte and it’s usually good, but today I ordered two for me and my partner and it was terrible. It tasted like regular coffee with a small splash of milk and no flavoring whatsoever. I usually do not complain about this location because I know how busy it gets, but today they ignore me when I walk in, and pretend to not see me.
• FK

  Fred Kellner

  Jan 6, 2026
  5.0
  Fast and friendly service. The interior of the store is always clean and the staff is fast, professional and polite.
• AS

  Adam Simmons

  May 3, 2025
  3.0
  My recent endeavor to acquire a simple pleasure – ice cream in a waffle cone – at the combined Baskin Robbins/Dunkin' facility proved to be an exercise in navigating unexpected challenges. The primary challenge commenced immediately upon approach: the main entry system. These doors exhibit a fascinating, almost sentient, refusal to remain in a closed and latched state. They seem determined to sample the external Ashburn breeze at every opportunity, creating a persistent, distracting draft and allowing external stimuli (like stray leaves or inquisitive gazes) to periodically breach the threshold. One must be prepared for spontaneous atmospheric fluctuations upon entry. Having successfully navigated the unpredictable entryway, the next phase involved the critical interface with the waffle cone packaging. Here, the engineering reached peak absurdity. The paper wrapper was affixed with a quantity of sugar adhesive that suggests it was designed to survive re-entry into the atmosphere. Peeling this wrapper off felt less like uncovering a treat and more like attempting to defuse a small, sugary explosive device. The bond was formidable, resisting all gentle persuasion and demanding a level of force that threatened the structural integrity of the delicate waffle cone itself. What should be a moment of simple anticipation became a wrestling match against confectionery super-glue, inevitably resulting in some collateral cone damage. Despite these... environmental and packaging-based skirmishes, the ultimate objective was achieved. The ice cream itself, once finally accessed from its heavily secured housing, was entirely satisfactory. It performed its duty as a cold, sweet reward admirably. In summation, while the core product (the ice cream) met expectations, the experience of acquiring it was notably impacted by an entrance that functions more like a suggestion box for the wind, and a waffle cone wrapper sealed with materials that could likely withstand a mild hurricane. A decent treat, yes, but one that requires navigating unnecessary obstacles.