La Coop is a family owned and operated business from the beginning of the value chain in Union Cantinil, Huehuetenango, Guatemala, to the end, in Washington, D.C. U.S.A.
We source directly from a coffee cooperative formed by our founder in his hometown of Union Cantinil, Huehuetenango, Guatemala. We always ensure farmers receive the fairest price for their product and that each cup of La Coop coffee we bring to our customers is of the highest quality.
Through this direct trade relationship we bring our customers single origin specialty coffee that not only tastes good, but helps make a difference in the lives of hard working coffee farmers in Guatemala.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.