Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,283 reviews
5 stars
553
4 stars
298
3 stars
198
2 stars
85
1 star
149
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including cold and stale items, incorrect orders, and even food safety concerns.
Service Issues
Many reviews highlighted poor service, including slow wait times, incorrect orders, and unprofessional staff behavior.
Cleanliness
Several customers noted unsanitary conditions, including dirty equipment and overall cleanliness of the restaurant.
Customer Experience
While some customers had positive experiences with friendly staff and good service, many others expressed frustration and dissatisfaction with their visits.
- ALAutumn Larkins6 days ago1.0Idk what is with this location and online orders. They will not make your food right. The screen tells you no tomato. Why is there tomato on both of my sandwiches. If youre allergic to something that comes on a sandwhich, go somewhere else.
- KKKitmuriDec 29, 20251.0The staff here are always so rude. They treat you like you pulling up to the drive-thru and making them take your order is inconveniencing them. And then when you ask for extra sauces it's as if it's coming right out of their paycheck, even when you say you want to pay for the extra sauces they'll even cut you off mid sentence telling you no you can't have extra sauces. If I order a sandwich and want to eat my fries with a sauce instead of ketchup I shouldn't have to fight with a fast food worker to do so.
- FBFatih BozkurtDec 1, 20252.0They didnt puttet my fries
- JLJacob LeiterNov 25, 20251.0This will be the first and final time I leave a review (or dine for that matter) at a Wendy’s location. Not only has their food quality fallen off a cliff, they evidently have no respect for their clientele. I asked for a Dave’s Double sandwich with a LEAF of romaine lettuce (not that shredded nonsense) and was told they could NOT accommodate me because they don’t even use that type of lettuce anymore! Incredible how far this company has fallen. 14.50 for stale fries and a sandwich with similar ingredients as a pathetic big mac? What a joke! And to top it all off, the oreo brownie frosty I ordered came with a nice present upon my first spoonful: a disgusting, filthy strand of hair from an unknown assailant. Absolutely vile. Have you no sense of decency?! I’m done. I’ve had it. Wendy’s has fallen too far to be saved. Absurd prices, disgusting food, and questionable food safety policies, it is over for them. Dave Thomas is rolling in his grave! 300 stores closing isn’t enough. Shut down the entire operation.
- AAA AtturaNov 14, 20251.0Dirty ketchup spout was right over a very full trash can They made me the wrong sandwich.it was overcooked too Old guy behind counter just looks at me when I told him. Not worth my time ever again
Frequently Asked Questions About Wendy's
Is Columbia Pike Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 3431 Columbia Pike in Arlington, VA currently open?
Yes, this Wendy's location is open 24 hours a day, 7 days a week, including drive-through service.
What are the operating hours for the drive-through at this Wendy's?
The drive-through at this Wendy's is open 24 hours every day, from 4:00 AM to 3:59 AM the next day.
Does this Wendy's location offer delivery and takeout?
Yes, Wendy's at 3431 Columbia Pike offers both delivery and takeout services.
Can I use the Wendy's mobile app to order food from this location?
Yes, you can order from this Wendy's using the official Wendy's app available on the Apple App Store.
What payment methods are accepted at Wendy's on Columbia Pike?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this Wendy's location including combos, sandwiches, coffee, and sides.
How can I contact Wendy's at 3431 Columbia Pike for feedback or questions?
You can call the location directly at (667) 281-1070 or reach Customer Care via live chat or phone at 888-624-8140. Feedback can also be submitted through their website and customer satisfaction survey.
Are there any pizza restaurants near this Wendy's where I can dine after my meal?
Yes, nearby you can find '1000 Degrees Pizza Salad Wings', '1000 Degrees Neapolitan Pizza', 'Papa Johns Pizza', and 'DC Slices' which offer pizza options to try.
Is there a church close to Wendy's for visitors interested in local landmarks?
Yes, Arlington Presbyterian Church is located nearby, offering a place for worship and local culture exploration.
What other dining options are available near Wendy's on Columbia Pike?
Nearby dining options include Kabobistan for Middle Eastern cuisine, Valenciana Wine Garden for tapas and wine, Shaffer's BBQ Palace for barbecue, Chipotle Mexican Grill, and Kitchen of Purpose serving Mexican cuisine and coffee.