Wendy's

3.8
1276 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3431 Columbia Pike, Arlington, VA
22204, United States

Hours

Reviews

3.8
1,276 reviews
5 stars
551
4 stars
298
3 stars
198
2 stars
84
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and poor handling of orders.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was mixed; some enjoyed the taste while others complained about cold or poorly prepared items.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and bathrooms.

Delivery Issues

Numerous complaints about delivery problems, including wrong orders and long wait times.
  • AA
    A Attura
    Nov 14, 2025
    1.0
    Dirty ketchup spout was right over a very full trash can They made me the wrong sandwich.it was overcooked too Old guy behind counter just looks at me when I told him. Not worth my time ever again
  • AG
    ayoub gri
    Nov 12, 2025
    1.0
    Very Slow service i waited for more than 30 min
  • SA
    Sidi ahmed
    Nov 2, 2025
    1.0
    Wendy’s restaurant is absolutely terrible in every sense of the word. The food is extremely delayed, the orders are prepared very slowly, and the staff are unskilled and unprofessional. I do not recommend visiting it — it’s an inappropriate place and the worst you can imagine. Thank you.
  • SR
    S R
    Nov 1, 2025
    2.0
    I love Wendy's but not this location! I work the graveyard shift and I have ordered 3 times from this location. Whoever works the graveyard shift here sucks. The salad was wilted. The Jr. Cheeseburgers tasted very old. The fries were rubbery and the tomatoes on my cheeseburgers disintegrated away due to overexposure of air.
  • TM
    T Michael
    Oct 20, 2025
    5.0
    Was nice experience like models working as cashiers with beautiful smiles and excellent service.

Frequently Asked Questions About Wendy's

Is Columbia Pike Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.