Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and poor handling of orders.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback on food quality was mixed; some enjoyed the taste while others complained about cold or poorly prepared items.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and bathrooms.
Delivery Issues
Numerous complaints about delivery problems, including wrong orders and long wait times.
AA
A Attura
Nov 14, 2025
1.0
Dirty ketchup spout was right over a very full trash can
They made me the wrong sandwich.it was overcooked too Old guy behind counter just looks at me when I told him.
Not worth my time ever again
AG
ayoub gri
Nov 12, 2025
1.0
Very Slow service i waited for more than 30 min
SA
Sidi ahmed
Nov 2, 2025
1.0
Wendy’s restaurant is absolutely terrible in every sense of the word. The food is extremely delayed, the orders are prepared very slowly, and the staff are unskilled and unprofessional. I do not recommend visiting it — it’s an inappropriate place and the worst you can imagine. Thank you.
SR
S R
Nov 1, 2025
2.0
I love Wendy's but not this location! I work the graveyard shift and I have ordered 3 times from this location. Whoever works the graveyard shift here sucks. The salad was wilted. The Jr. Cheeseburgers tasted very old. The fries were rubbery and the tomatoes on my cheeseburgers disintegrated away due to overexposure of air.
TM
T Michael
Oct 20, 2025
5.0
Was nice experience like models working as cashiers with beautiful smiles and excellent service.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Arlington, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Arlington, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (667) 281-1070.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Columbia Pike Wendy’s serve breakfast?
Yes, this Wendy’s location in Arlington, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 3431 Columbia Pike in Arlington, VA currently open?
Yes, this Wendy's location is open 24 hours a day, 7 days a week, including drive-through service.
What are the operating hours for the drive-through at this Wendy's?
The drive-through at this Wendy's is open 24 hours every day, from 4:00 AM to 3:59 AM the next day.
Does this Wendy's location offer delivery and takeout?
Yes, Wendy's at 3431 Columbia Pike offers both delivery and takeout services.
Can I use the Wendy's mobile app to order food from this location?
Yes, you can order from this Wendy's using the official Wendy's app available on the Apple App Store.
What payment methods are accepted at Wendy's on Columbia Pike?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this Wendy's location including combos, sandwiches, coffee, and sides.
How can I contact Wendy's at 3431 Columbia Pike for feedback or questions?
You can call the location directly at (667) 281-1070 or reach Customer Care via live chat or phone at 888-624-8140. Feedback can also be submitted through their website and customer satisfaction survey.
Are there any pizza restaurants near this Wendy's where I can dine after my meal?
Yes, nearby you can find '1000 Degrees Pizza Salad Wings', '1000 Degrees Neapolitan Pizza', 'Papa Johns Pizza', and 'DC Slices' which offer pizza options to try.
Is there a church close to Wendy's for visitors interested in local landmarks?
Yes, Arlington Presbyterian Church is located nearby, offering a place for worship and local culture exploration.
What other dining options are available near Wendy's on Columbia Pike?
Nearby dining options include Kabobistan for Middle Eastern cuisine, Valenciana Wine Garden for tapas and wine, Shaffer's BBQ Palace for barbecue, Chipotle Mexican Grill, and Kitchen of Purpose serving Mexican cuisine and coffee.