Wendy's

3.6
845 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5050 Chesterfield Rd., Arlington, VA
22206, United States

Hours

Reviews

3.6
845 reviews
5 stars
331
4 stars
196
3 stars
124
2 stars
58
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Food Quality

Many customers reported issues with food quality, including cold meals, incorrect orders, and undercooked items.

Cleanliness

Some reviews mentioned cleanliness issues, particularly in the dining area and food handling practices.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, especially in drive-thru service.

Value for Money

Customers expressed dissatisfaction with the value for money, citing high prices for subpar food quality.
  • CA
    Charles Abernathy
    Jan 5, 2026
    4.0
    This particular Wendy's is staffed by women for whom you must repeat questions many times because their understanding of the American English is lacking. When asked to see the size of the soda cups & the fries container the woman behind the counter got miffed because we didn't have more familiarity with the Wendy's menue. The shifts of workers here have been disappointing of late.
  • FM
    Florentino Morales-Lechuga
    Jan 4, 2026
    4.0
    They have everything, they offer on the menu. There is a language barrier, but eventually you will get the order right. Friendly service and good food 🍔
  • MB
    murat baskurt
    Dec 6, 2025
    1.0
    The food wasn't bad, but the service was poor. The staff were irritable and rude. Please choose your staff carefully
  • NN
    Nelson
    Dec 5, 2025
    1.0
    Anybody giving this place more than one star must show up at 1am, baked to a T because this Wendy’s location is GARBAGE, lots of rats outside and inside, food is undercooked, they will give you medium portions for larger, they will overflow ice to give you less drink, my Dave’s double, the cheese was not even melted and the patty was room temp warm. DO NOT COME HERE!! THEY WILL TAKE YOU MONEY WITH A SMILE AND UPSALE HARD AS HELL FOOD THAT THEY THEMSELVES DO NOT KNOW HOW TO COOK !!!!! Please save yourselves !!!! Update : got diarrhea thanks
  • SG
    Shay G
    Dec 1, 2025
    1.0
    The employees are rude and need to work on their customer service skills. You chose to work this job so don’t take it out on me and slam the window in my face because I simply ask for sauce to go with my order. Tighten up.

Frequently Asked Questions About Wendy's

Is King St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 5050 Chesterfield Rd.?

The drive-thru is open daily from 6:30 AM to 4:00 AM.