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Wendy's

3.6
(849 reviews)

Business Details

(703) 578-1991

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5050 Chesterfield Rd., Arlington, VA
22206, United States

Hours

Reviews

3.6
849 reviews
5 stars
332
4 stars
196
3 stars
125
2 stars
59
1 star
137

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service and communication issues.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including wrong items and missing components.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold meals, undercooked items, and overall poor food preparation.

Cleanliness

Some reviews noted cleanliness issues, including unsanitary conditions and concerns about food safety.

Positive Experiences

Despite the negative feedback, there were some positive comments about friendly staff and good food on occasion.
  • TR
    Timothy Rhodes
    Feb 5, 2026
    1.0
    I ordered my food on the mobile app, got all the way back home and checked the bag and I received the wrong order. That’s fine, I drove all the way back and an older Indian man started yelling at me immediately. I told him that he gave me the wrong order, and that was fine. He immediately asked for the wrong order, which is against food safety rules as you cannot give food back through the window, and literally started yelling at me and called me a dishonest person. I had to go back and forth with the guy just to get my original order, which was sitting beside the window from when I left and was cold. So not only did I get the wrong order, I got my original order cold and gross and I got yelled at by an old man who acts like a child who didn’t even own up to his mistake. I was cordial with him, it’s literally cheap fast food and this guy acted like it was coming out of his minimum wage salary. Really hate to see people who hate their life as much as him, and taking it out on customers. Take it out on your family, not customers when you’re in uniform buddy.
  • CM
    Cayleigh McClendon
    Feb 5, 2026
    2.0
    We went through the drive through and not only was our order wrong, it was also cold. This would be okay if the worker wasn’t rude about getting us a replacement.
  • KL
    Kennia Lazo
    Jan 14, 2026
    5.0
    Asked for everything fresh and they delivered lol
  • CA
    Charles Abernathy
    Jan 5, 2026
    4.0
    This particular Wendy's is staffed by women for whom you must repeat questions many times because their understanding of the American English is lacking. When asked to see the size of the soda cups & the fries container the woman behind the counter got miffed because we didn't have more familiarity with the Wendy's menue. The shifts of workers here have been disappointing of late.
  • FM
    Florentino Morales-Lechuga
    Jan 4, 2026
    4.0
    They have everything, they offer on the menu. There is a language barrier, but eventually you will get the order right. Friendly service and good food 🍔

Frequently Asked Questions About Wendy's

Is King St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 5050 Chesterfield Rd.?

The drive-thru is open daily from 6:30 AM to 4:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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