At Wendy’s in Arlington, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Arlington, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, including rudeness, incorrect orders, and lack of attention from staff.
Food Quality
Many customers reported issues with food quality, including cold items, incorrect orders, and even food poisoning.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a lack of cleanliness in the dining area.
Order Accuracy
A significant number of customers experienced problems with order accuracy, often receiving incorrect items or missing components.
Speed of Service
While some customers praised the speed of service, many others reported long wait times and slow service, particularly during busy hours.
EB
Emily Bullock
1 day ago
4.0
It’s what you would expect
LT
Lynn T
Jan 27, 2026
1.0
Aulat charged me for the rewards I asked to redeem. When I told him to void the order, he refused. Wendy's employees need to improve their customer service.
RT
Ronnie T
Dec 19, 2025
1.0
Half star if I could, slow cold food. Plz dnt come here if you are on your lunch break. Unless u wanna be late going back to work.
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Noah Bolinder
Dec 9, 2025
1.0
They refused to give me more mustard for my burger. Very odd.
AE
Ayub Elme
Nov 3, 2025
1.0
Worker with glasses and long hair was already in the urinal when I came into use the bathroom, he’s on the phone talking the entire time. I use the stall and he’s STILL at the urinal, then when I wash my hands he decided he shouldn’t wait to wash his hands and I stopped him and told him,” You’re not going to wash your hands???” To which he replied, “I will when I get back.” He just sat outside and was on the phone still and he seemed on the clock. Investigate this Wendy’s.