Wendy's

3.4
513 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5066 Lee Highway, Arlington, VA
22207, United States

Hours

Reviews

3.4
513 reviews
5 stars
165
4 stars
114
3 stars
81
2 stars
53
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Many customers reported issues with food quality, including cold items, incorrect orders, and food safety concerns.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and kitchen, with dirty tables and floors.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.

Speed of Service

While some customers praised quick service, many others experienced slow service and long wait times.
  • CP
    chanda Pearson
    Nov 9, 2025
    1.0
    Rude
  • AE
    Ayub Elme
    Nov 3, 2025
    1.0
    Worker with glasses and long hair was already in the urinal when I came into use the bathroom, he’s on the phone talking the entire time. I use the stall and he’s STILL at the urinal, then when I wash my hands he decided he shouldn’t wait to wash his hands and I stopped him and told him,” You’re not going to wash your hands???” To which he replied, “I will when I get back.” He just sat outside and was on the phone still and he seemed on the clock. Investigate this Wendy’s.
  • MG
    Mr Goto
    Oct 25, 2025
    1.0
    TOLD ME THEY HAD TO INPUT MY CREDIT CARD MANUALLY.. NOW SOMEONE USING MY CARD TO RENT SCOOTERS... THIS IS THE ONLY PLACE MY CARD WAS IN SOMEONE HAND OTHER THAN MINE AFTER 2 YEARS NOW I HAVE TO DISPUTE THE CHARGE!!!!!!!!!!
  • CC
    Charles Crews
    Oct 2, 2025
    1.0
    The fact that they charge 50 cents for sauce is insane.
  • EL
    ERIN LIMERICK
    Sep 9, 2025
    2.0
    The asian guy at the drive thru window is rude! I ordered a taco salad. When I look in the bag all the ingredients for the salad were missing, I asked him for everything. My straw, fork, chips, sour cream! He had the nerve to get an attitude with me. Check your employees!!!!

Frequently Asked Questions About Wendy's

Is Lee Highway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.