Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
2.8
157 reviews
5 stars
47
4 stars
18
3 stars
12
2 stars
21
1 star
59
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported that the food was either poorly prepared, cold, or had an off taste, with several mentioning issues like soggy fries and poorly assembled burgers.
Service Issues
Numerous reviews highlighted slow service, disorganized order handling, and staff being unhelpful or rude, leading to a frustrating experience for many customers.
Order Accuracy
A significant number of customers experienced incorrect orders, with items missing or not made as requested, contributing to dissatisfaction.
Cleanliness Concerns
Some customers noted unsanitary conditions in the restaurant, including reports of a rat in the kitchen and general messiness.
Pricing Concerns
Several reviews mentioned that the prices were not justified by the quality of food, with many feeling that the cost was too high for what was offered.
- ESEdward Su1 day ago4.0Got the classic burger - very tasty and the patties seemed to be at least 4oz each. The major negative is the excessive grease. Service was okay and there is no seating.
- MDMellissa DzionOct 25, 20252.0After being transferred to a different gate in the airport, I quickly had to find something to eat before boarding my plane. It wasn't easy to do this! There weren't many quick options between my original and changed gate. Smashburger ended up being my choice. It will never again be my choice. This burger was made exactly as I ordered it. However, it was not appetizing at all. It had a funny taste like it was made on the same grill as something else, yet the grill wasn't cleaned before making the burger. Nitsihit, the cashier, was very quite when he spoke. I had to ask him to repeat nearly everything he said. In that environment, one would think that he'd know to speak up. It was also confusing to those patrons waiting on their meals as the kitchen staff would just call out what was ordered as opposed to the ticket number or even the purchaser's name. As disappointed as I was in this experience, the hamburger served it's purpose, but I won't purchase from Smashburger again!
- RLRadha LahiriOct 24, 20255.0Not here to review the food. Of course it's mid food. I got just the smash tots thingies and they were underwhelming, but come on. That's to be expected. For food you need between your flights and on the go, I just want to say kudos to these staff. Some people are insufferable man... Witnessed some serious attitudes given to these poor workers just for doing their thing. Bless y'all. For heaven's sake it won't be the tastiest thing on the world but it's not asinine to go here when you want some fast freaking fuel - fuel that isn't the diarrhea-inducing mess that Dunkin Donuts would've been, at least....
- RRRCSep 20, 20254.0Being one of the few fast-food joints in the terminal, lines tend to get long and wait times can take a while too. The burger tasted above average.
- SNSteve NaronAug 24, 20252.0Burger are not bad, but their self service terminals don't seem to work so there can be a too long wait to order if you need to catch a plane. Also they always have a large sign that advertises shakes, but in three different visits "we are sorry but they are out."
Frequently Asked Questions About Smashburger
What type of food does Smashburger offer?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the Smashburger Arlington location's hours of operation?
Smashburger in Arlington is open daily from 6:00 AM to 10:00 PM.
Is Smashburger in Arlington wheelchair accessible?
Yes, this Smashburger location has wheelchair accessible entrance, parking, seating, and restrooms.
Does Smashburger offer delivery or takeout services?
Yes, Smashburger offers both takeout and delivery services, including no contact delivery.
Can I order ahead or pay ahead at Smashburger Arlington?
Yes, this Smashburger location supports order and pay ahead for customer convenience.
What payment methods does Smashburger Arlington accept?
Smashburger accepts credit, debit cards, and mobile NFC payments, and does not require cash only.
Does Smashburger Arlington serve breakfast and alcoholic beverages?
Yes, Smashburger serves breakfast as well as beer and other alcoholic beverages.
What nearby restaurants can I visit before or after dining at Smashburger Arlington?
Nearby restaurants include Fuddruckers, U Street Pub, El Centro (a Mexican restaurant), Ben's Chili Bowl, Taylor Gourmet (sandwich shop), Magic Pan (pancake house), and Big Bowl (Chinese restaurant).
Are there airport lounges close to Smashburger Arlington for travelers to relax before their flight?
Yes, nearby airport lounges include United DCASW F/A Lounge, United President's Club at Ronald Regan Intl. Airport, and United Club within Ronald Reagan National Airport.
How can visitors use nearby transit hubs, like Ronald Reagan National Airport, to access Smashburger Arlington?
Visitors can use nearby transit hubs such as Ronald Reagan National Airport, American Airlines Terminal, Jet Blue Airlines Terminal, and Washington National Airport to easily find their way to Smashburger located at 2401 S. Smith Blvd., Arlington.