Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
- BreakfastAvailable
Location
Hours
Reviews
3.3
372 reviews
5 stars
136
4 stars
54
3 stars
50
2 stars
33
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and dismissive behavior from staff, particularly towards non-Hispanic customers.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Cleanliness
The restaurant was described as dirty, with unclean tables and floors, contributing to a negative dining experience.
Management Issues
Customers expressed dissatisfaction with management's lack of responsiveness and professionalism, particularly in handling customer complaints.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and quality, including cold fries and incorrect orders.
- DPDaniel PalomoOct 8, 20251.0I'm guessing the manger is allergic to customer. Had an issues with an order, but instead of dealing with the manger. A employee was going back and forth for us. Crazy part was Manger wasn't even far away she was directly behind the employee with her back turned to us the whole time.
- CCCheechoJul 20, 20251.0Terrible rude customer service refused to give me a cup of water with my order then proceeded to ask me what I want or get out.
- PCPill CosbyJul 13, 20251.0They started speaking Spanish to me
- AAArianaJul 4, 20251.0The staff is constantly rude and dismissive to anyone who isn't Hispanic. They constantly get the orders wrong, and if you order online they cancel it and attempt to make you pay up close. Even if you have already paid. This has happened more times than I can count to me, my brother, and my mom. They don't care about you if you don't speak the same language and will show you blantant disrespect. Terrible costumer service and even worse staff.
- JBJuan Pablo Covarrubias BeltranJul 3, 20252.0In this branch they pressured me to order because I arrived at 11:45. But before approaching I verified that the time of attention was until 12 am. I imagine they were in a hurry but it must be attended until the time they mention
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 5005 Columbia Pike, Arlington, VA?
McDonald's operates from 5:00 AM to 12:00 AM Monday through Saturday, and from 6:00 AM to 12:00 AM on Sundays.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 6:00 AM to 12:00 AM with options including same-day and no-contact delivery.
What pickup options are available at this McDonald's?
This McDonald's offers curbside pickup in addition to delivery.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's using a mobile app?
Yes, you can order through the McDonald's App available on both iOS and Android platforms.
Does this McDonald's serve breakfast and have late-night food options?
Yes, it serves breakfast, lunch, dinner, dessert, and offers late-night food options.
Is the McDonald's at 5005 Columbia Pike wheelchair accessible?
Yes, it has wheelchair accessible entrances, seating, and restrooms.
What nearby fast food options are available around McDonald's at 5005 Columbia Pike?
Nearby fast food options include another McDonald's, Popeyes Louisiana Kitchen, and Little Caesars Pizza, providing variety for customers.
Are there any nearby shopping centers close to McDonald's at 5005 Columbia Pike?
Yes, Columbia Pike Plaza is a nearby shopping center where customers can shop before or after visiting McDonald's.
What other services and stores can be found near McDonald's at 5005 Columbia Pike?
Nearby places include Metro by T-Mobile, Hillside Florist, CVS Pharmacy, and Arlington Mill Community Center, offering customers options for mobile services, flowers, pharmacy needs, and recreation.