McDonald's

3.8
1174 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5009 Wilson Blvd, Arlington, VA
22203, United States

Hours

Reviews

3.8
1,174 reviews
5 stars
525
4 stars
258
3 stars
159
2 stars
71
1 star
161

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Food Quality

Several customers reported issues with food quality, including incorrect orders, soggy fries, and concerns about cleanliness leading to food safety issues.

Cleanliness

Many reviews mentioned a significant problem with cleanliness, particularly regarding a fruit fly infestation and unsanitary conditions in the dining area.

Speed of Service

While some customers praised the speed of the drive-thru, others experienced long wait times and delays in receiving their orders.
  • TO
    Tanan Otgonjargal
    4 days ago
    1.0
    I went in to get a meal and ordered at the front changed my mind once about my order from 3 meals to 1 and it didn’t even take me that long to change my order, and the lady started yelling at me and my mom saying she had to throw away the food even before we had made up our mind and paid. She told us we should’ve checked the price before ordering and it was our fault, basically calling us poor. I usually find the saying “customers are always right” kind of ridiculous, but seriously my gosh the server was so rude. It’s not our fault that we decided to change our order, MIND YOU WE HAD NOT PAID!!! Then she started yelling at me about whether I wanted spicy or ranch even though I had already said before that I wanted ranch and spicy, I asked her to repeat cause i couldn’t understand what she was saying and started raising her voice. Customer service was so freaking rude. I am never going to this Mcdonald’s again. This was on 1/8 at around 10pm
  • SC
    Syre Clark
    Dec 25, 2025
    1.0
    usually go here after the gym, went today just because wanted to grab something, theyve got no drive thru open and the inside is closed. people are still inside anyway. sick man
  • TT
    Tasmia Tahsin
    Dec 24, 2025
    1.0
    Closed before the specified time
  • DD
    DJ
    Nov 30, 2025
    1.0
    Everytime I order from this location on Grubhub it takes over an hour for a driver to be assigned let alone food delivered even for simple orders. They hang up on you immediately too if you try to contact.
  • LA
    Leul Assefa
    Nov 12, 2025
    1.0
    They Have Bad Atittude They are weirdo And they are not polite.

Frequently Asked Questions About McDonald's

What are the McDonald's delivery hours in Arlington, VA?

McDonald's in Arlington, VA offers delivery 24 hours a day, seven days a week, from 4:00 AM to 3:59 AM the next day.

Is the drive-thru at McDonald's on Wilson Blvd open all day?

Yes, the McDonald's drive-thru on Wilson Blvd is open 24 hours a day, every day of the week.