McDonald's

3.8
1162 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5009 Wilson Blvd, Arlington, VA
22203, United States

Hours

Reviews

3.8
1,162 reviews
5 stars
520
4 stars
256
3 stars
159
2 stars
71
1 star
156

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is reported to be clean, but there are significant concerns about a fruit fly infestation and unsanitary conditions.

Customer Service

Customer service is frequently described as rude and unprofessional, with multiple reports of staff being dismissive or confrontational.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and disappointment.

Food Quality

Food quality is inconsistent, with some customers reporting good experiences while others mention poor quality and unsatisfactory meals.

Drive-Thru Efficiency

The drive-thru service is noted to be fast at times, but there are also complaints about long wait times and poor service during late hours.
  • AU
    Aban Usmani
    Nov 13, 2025
    5.0
    Very friendly staff and food good as usual
  • LA
    Leul Assefa
    Nov 12, 2025
    1.0
    They Have Bad Atittude They are weirdo And they are not polite.
  • GR
    gabriel rivera
    Oct 22, 2025
    5.0
    This place is cleaner than others of the same kind in the area.
  • FS
    Fathima S
    Oct 18, 2025
    1.0
    The worst experience I have had at McDonalds. We ordered a deluxe burger with no bacon, a snack wrap meal with 2 snack wraps and no cheese at 10:30pm last night. When we got home to check the food we realized they had messed up the entire order and included bacon in the burger and cheese in the snack wrap. We had to throw everything out because I am allergic to cheese and if I had consumed this, I would have had a bad allergic reaction and would have ended up in the er. I contacted customer support and they suggested contacting the restaurant for a refund. The manager on call at night was not helpful at all and kept saying we didn’t order what we ordered, which we have on the receipt, and rudely hung up on us. Food safety is not a joke and the staff seem very neglectful and unprofessional. Very disappointing. This will be my first and last time at this location.
  • LF
    Lucy Felker
    Oct 10, 2025
    5.0
    This is a great McDonald’s, as Mcdonalds goes. It’s charming to see folks sitting inside a Mcdonalds enjoying the crispiest, non-greasy hash browns in town. And the plain cappuccino puts a Starbucks cappuccino to shame.

Frequently Asked Questions About McDonald's

What are the McDonald's delivery hours in Arlington, VA?

McDonald's in Arlington, VA offers delivery 24 hours a day, seven days a week, from 4:00 AM to 3:59 AM the next day.

Is the drive-thru at McDonald's on Wilson Blvd open all day?

Yes, the McDonald's drive-thru on Wilson Blvd is open 24 hours a day, every day of the week.