Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Several customers reported issues with food quality, including incorrect orders, soggy fries, and concerns about cleanliness leading to food safety issues.
Cleanliness
Many reviews mentioned a significant problem with cleanliness, particularly regarding a fruit fly infestation and unsanitary conditions in the dining area.
Speed of Service
While some customers praised the speed of the drive-thru, others experienced long wait times and delays in receiving their orders.
TO
Tanan Otgonjargal
4 days ago
1.0
I went in to get a meal and ordered at the front changed my mind once about my order from 3 meals to 1 and it didn’t even take me that long to change my order, and the lady started yelling at me and my mom saying she had to throw away the food even before we had made up our mind and paid. She told us we should’ve checked the price before ordering and it was our fault, basically calling us poor. I usually find the saying “customers are always right” kind of ridiculous, but seriously my gosh the server was so rude. It’s not our fault that we decided to change our order, MIND YOU WE HAD NOT PAID!!! Then she started yelling at me about whether I wanted spicy or ranch even though I had already said before that I wanted ranch and spicy, I asked her to repeat cause i couldn’t understand what she was saying and started raising her voice. Customer service was so freaking rude. I am never going to this Mcdonald’s again. This was on 1/8 at around 10pm
SC
Syre Clark
Dec 25, 2025
1.0
usually go here after the gym, went today just because wanted to grab something, theyve got no drive thru open and the inside is closed. people are still inside anyway. sick man
TT
Tasmia Tahsin
Dec 24, 2025
1.0
Closed before the specified time
DD
DJ
Nov 30, 2025
1.0
Everytime I order from this location on Grubhub it takes over an hour for a driver to be assigned let alone food delivered even for simple orders. They hang up on you immediately too if you try to contact.
LA
Leul Assefa
Nov 12, 2025
1.0
They Have Bad Atittude They are weirdo
And they are not polite.
What are the McDonald's delivery hours in Arlington, VA?
McDonald's in Arlington, VA offers delivery 24 hours a day, seven days a week, from 4:00 AM to 3:59 AM the next day.
Is the drive-thru at McDonald's on Wilson Blvd open all day?
Yes, the McDonald's drive-thru on Wilson Blvd is open 24 hours a day, every day of the week.
What services does McDonald's on Wilson Blvd offer for pickup and delivery?
This McDonald's location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's Arlington?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's offer any rewards or loyalty programs?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food.
Can I order McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What are some nearby dining options around McDonald's at 5009 Wilson Blvd?
Nearby restaurants include Super Pollo (Peruvian chicken), Two Chefs Pizza (Greek and Italian), Panda Cafe (Chinese and coffee), Fettoosh (Moroccan), and Pupatella (Italian pizza).
Are there any nearby parks to visit before or after dining at McDonald's?
Yes, Fields Park and Constitution Garden Park are nearby and great places to relax before or after your meal.
What nearby services can help with vehicle or transportation needs near McDonald's?
Nearby you can find gas stations like BP, Exxon, and convenience stores such as 7-Eleven to support your travel and vehicle needs.
Does McDonald's in Arlington have free WiFi for customers?
Yes, McDonald's Arlington location offers free WiFi as one of its services.