Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.
Food Quality
Several reviews highlighted concerns about food quality, including cold and undercooked items, as well as issues with food safety practices.
Cleanliness
Customers noted that the restaurant was often dirty, with broken facilities and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during less busy times.
KP
K “Bambi” P
Feb 1, 2026
1.0
Asked for ranch and didn't get it. I sat at the window for about 3 minutes waving at the people in the back and blowing my horn to get their attention. They all looked at me and kept working.
KG
Kristen Gomez
Jan 21, 2026
3.0
We only ever stop here because it's right next door to the car rental company we use every now and then. It's pretty much an average McDonald's in terms of food, service, quality, and cleanliness.
The parking is pretty small and it sees a lot of people since it's the closest location to the Reagan National Airport in Crystal City. Parking is pretty small so when you're entering through US-1, it could get backed up due to the drive thru immediately on the left. You may need to drive around the building if the line of the drive thru gets backed up.
This location is a 2 story building and it looks updated with its interior decoration. You can order 4 different ways: through the counter, the self-ordering kiosk, mobile app, and the drive thru. The day we decided eat inside, the stairs to the second level was blocked (not sure why or for what reason). It was also not busy for a weekday afternoon, so we were able to sit at a large booth. There were even counter height seating available.
Food is as expected, just average, but at least it was hot and came out fairly quickly. Service was good and decent.
FM
Freak Man
Jan 16, 2026
2.0
The soap dispenser was BROKEN. I had to slam on it for it to work.
PC
Penny Colby
Jan 16, 2026
5.0
This was an amazing place to visit! The service was amazing! We had a group of around 56 people and they didn't complain and they were so nice to everyone in our group! I feel bad for the one custodian though, there were over 70 people in the McDonald's but she still kept at it and did her job with a smile! Shout out to her Sadly I didn't get her name though :((
AE
Andrew Elmhorst
Jan 15, 2026
5.0
Great service. And the food was hot and delivered fast to the table
What are the operating hours of this McDonald's location in Arlington, VA?
This McDonald's is open 24 hours every day of the week, from Monday through Sunday.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 and includes same-day and no-contact delivery options.
Is there a drive-through available at this McDonald's?
Yes, the drive-through at this location operates 24 hours a day, seven days a week.
What are the available payment options at this McDonald's?
Customers can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 2620 Jefferson Davis Hwy, Arlington, VA 22202, USA.
How can I order food from this McDonald's online?
You can place an order online via their delivery site or use the McDonald's app available on iOS and Android.
Are there any nearby hotels where I can stay after visiting McDonald's?
Yes, nearby hotels include the Holiday Inn National Airport/Crystal City and the Crystal City Marriott at Reagan National Airport, which are convenient options.
What car rental services are located near this McDonald's?
Nearby car rental agencies include Budget Car Rental, Avis Car Rental, Advantage Rent A Car, and Thrifty Car Rental, perfect for customers needing transportation.
Can I visit other dining venues near McDonald's in Arlington?
Yes, nearby dining options include O'Malley's pub and sports bar, Fresh Kitchen for breakfast and brunch, Kapnos Taverna for Greek and Middle Eastern food, Chick-fil-A, Dunkin' Donuts, and the Pub called Page.
What other services does this McDonald's offer to customers?
This McDonald's provides drive-thru service, McDelivery, mobile ordering, mobile offers, gift cards, and WiFi.
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