Dunkin'

3.5
204 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Arlington, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3100 Columbia Pike, Arlington, VA
22204, United States

Hours

Reviews

3.5
204 reviews
5 stars
79
4 stars
43
3 stars
23
2 stars
12
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and inattentive.

Order Accuracy

Many customers reported frequent mistakes with their orders, indicating a significant issue with order accuracy.

Cleanliness

Several reviews mentioned unsanitary conditions, including reports of pests and dirty counters.

Staff Performance

Feedback indicated that staff performance varied, with some employees praised for their friendliness while others were criticized for being slow and untrained.

Product Quality

Customers expressed dissatisfaction with the quality of food items, particularly stale donuts and poorly made drinks.
  • CC
    CIBALE
    6 days ago
    1.0
    Better go now because they won't be around much longer. Rude management, horrible customer service, low or missing stock, and will almost definitely mess up your order.
  • JA
    Jerusalem Abera
    Oct 25, 2025
    1.0
    Got 3 out of 6 of my donuts wrong. I ordered 2 Kreme Delights, 1 Jelly, 2 Spider and a Glazed Blueberry. I got 1 Jelly, 2 Spider, 2 Glazed Chocolate, and a Jelly Donut. Completely wrong. I called 3 times no answer. We've ordered from there before customer service is rude, impatient, and they get the order wrong 50% of the time. I have a photo of my food and my receipt if needed.
  • JS
    Jason Stewart
    Oct 20, 2025
    5.0
    5 for the employees. The two women working were awesome to deal with and helpful. It’s attached to a gas station so it may be a little bit slower than other locations. I ordered 8dz and they had it done in 20-30 minutes. Life savers
  • DI
    Dr Edward J Gerety III
    Sep 18, 2025
    1.0
    This place has fallen on hard times as the old staff that was friendly and helpful. Has been replaced with unknowing and uncaring group.
  • BS
    byron sanchez
    Sep 4, 2025
    2.0
    Order was let last cashier did konw what I ordered

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Arlington, VA?

Dunkin' is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' in Arlington offers both delivery and curbside pickup services.