Brand Certified
Chipotle Mexican Grill
3.8(517 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
2231 Crystal Dr, Arlington, VA
22202, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(703) 920-8779
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/va/arlington/2231-crystal-dr?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=106
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Crystal City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.8
517 reviews
5 stars
240
4 stars
105
3 stars
64
2 stars
29
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported consistently poor and rude service from staff, with complaints about inattentiveness and lack of friendliness.
Food Quality
While some customers praised the freshness and flavor of the food, others noted issues with portion sizes being smaller than expected and inconsistent quality.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and condiment areas, which detracted from the overall dining experience.
Portion Sizes
A recurring theme was dissatisfaction with portion sizes, with many customers feeling that they received less food than at other locations.
- LElessvia euceda4 days ago4.0I visit this Chipotle location frequently, and unfortunately, the customer service has been consistently disappointing. The employees often seem annoyed and uninterested in helping customers. There’s a noticeable lack of friendliness, and it makes the overall experience uncomfortable.
- TRTaylor R.Feb 13, 20263.07pm out of almost everything with nothing being made and the largest stack of dishes on the counter.
- ASAlex SJan 13, 20265.0The best chipotle I’ve ever been to. All of the ingredients were hitting. Excellent customer service especially during busy lunch hour. Plenty of seating too!
- RErachid elmhboulJan 2, 20261.0No chiken juste rice with lruts
- JDJayla DavisDec 28, 20255.0The Crystal Drive Chipotle never disappoints! The food is always fresh, flavorful, and made exactly the way I like it. Reliable, delicious, and always a go-to spot for a quick and satisfying meal!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Crystal City?
Chipotle Mexican Grill in Crystal City is open daily from 10:00 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Arlington, VA?
It is located at 2231 Crystal Dr, Arlington, VA 22202, next to Starbucks.
What dining options does Chipotle in Crystal City offer?
They offer in-store pickup and delivery services for your convenience.
How can I order food from Chipotle Crystal City online?
You can order online through the Chipotle app or directly at https://order.chipotle.com/.
Does Chipotle Crystal City support sustainable and responsibly sourced food?
Yes, Chipotle follows 'Food with Integrity' principles by using responsibly sourced, wholesome ingredients without artificial additives.
Can I earn rewards or get exclusive offers at Chipotle Crystal City?
Yes, by signing up for Chipotle Rewards, you can earn free food and exclusive offers.
What types of cuisine does Chipotle Mexican Grill in Crystal City offer?
They specialize in Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads.
Is there convenient parking available near Chipotle Mexican Grill in Crystal City?
Yes, Crystal Car Park & Ride is a nearby parking facility to use when visiting Chipotle.
Are there nearby attractions or parks to visit before or after dining at Chipotle?
Yes, you can visit Crystal City Garden, a nearby park attraction, for some outdoor relaxation.
What other dining or coffee options are near Chipotle in Crystal City?
Nearby places include Starbucks, a coffee shop right next door, and Ruth's Chris Steak House for other dining choices.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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