Chipotle Mexican Grill

3.8
577 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Get DirectionsCallWebsite

Business Details

2231 Crystal Dr, Arlington, VA
22202, United States
(703) 920-8779
https://locations.chipotle.com/va/arlington/2231-crystal-dr?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=106
GoogleFacebookInstagramTwitterLinkedInPinterest

About

Mexican Restaurant
Chipotle Crystal City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2231 Crystal Dr, Arlington, VA
22202, United States

Hours

Reviews

3.8
577 reviews
5 stars
266
4 stars
117
3 stars
72
2 stars
32
1 star
90

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food for being fresh and flavorful, though some noted issues with portion sizes and quality declining over time.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, slow service, and lack of attention to customer requests.

Cleanliness

Several customers reported that the dining area and condiment stations were dirty, detracting from their overall experience.

Portion Sizes

Many customers expressed dissatisfaction with the small portion sizes, especially for protein, and felt that they were not receiving value for their money.
  • RE
    rachid elmhboul
    Jan 2, 2026
    1.0
    No chiken juste rice with lruts
  • JD
    Jayla Davis
    Dec 28, 2025
    5.0
    The Crystal Drive Chipotle never disappoints! The food is always fresh, flavorful, and made exactly the way I like it. Reliable, delicious, and always a go-to spot for a quick and satisfying meal!
  • EZ
    Emmanuel Zelalem
    Nov 13, 2025
    1.0
    What an experience! I wish I could put 0 stars for service. I walked in asked for a bowl. The woman asked what type of rice. I said white 3 times but she proceeded to not pay attention. Then I ask for steak. She skimps out and i say can you please add more. She proceeded to get one piece and put it in the bowl as I told her she barely put a scoop. Then when we get to pico, is when the fun starts AND ENDS. She puts half a scoop of pico. I mean who skimps out on pico!!! I ask for more and she forcefully and sarcastically covers my whole bowl in pico. At which point I walk out for the disrespect and lack of customer service. Chipotle let’s get it together! In this economy there is no space to be acting like this. Your stock is down almost 50% in the last year!
  • JB
    james bronco
    Oct 25, 2025
    5.0
    great food. very yummy I was drawling
  • DF
    Deven Flowers
    Oct 22, 2025
    5.0
    This chipotle is SO GOOD. And I'm picky about which locations I frequent as chipotle is a weekly dinner choice for me. Food is ALWAYS hot and fresh. 10/10 would recommend!!
Read more reviews on Google

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Crystal City?

Chipotle Mexican Grill in Crystal City is open daily from 10:00 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Arlington, VA?

It is located at 2231 Crystal Dr, Arlington, VA 22202, next to Starbucks.