Business Details
About
Mexican Restaurant
Chipotle Ballston is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
717 reviews
5 stars
312
4 stars
131
3 stars
76
2 stars
54
1 star
144
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, including dismissive attitudes and lack of assistance.
Portion Sizes
Many customers complained about small portion sizes, feeling that they were not receiving value for their money.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including reports of bugs and dirty tables.
Food Quality
Feedback indicated a decline in food quality, with complaints about overly salty dishes and unappetizing ingredients.
- NBNasan BagadaaDec 28, 20255.0Friendly stuffs
- YYYaya YayaDec 16, 20251.0TERRIBLE PEOPLE!!! DISRESPECTFUL… Asked for food to be remade because there was a BUG (A ACTUAL BUG IN MY FOOD) and when asked to be remade the girl at the register said that it wasn’t a bug AS IF I WASN'T LOOKIN AT THE BUG … then she went to the back and started laughing came back and said there’s nothing we can do, I can’t give free food … It’s not about free food it’s about REMAKING A ORDER THAT HAD A BUG … overall I always have issues with this chipotle they either rude , disrespectful, make fun of you, they are not welcoming unless you one of they people , at the end of the day if u want a good chipotle , don’t come here…
- CKCam From Cam's KettleDec 1, 20255.0Está bien ordenado este local, gracias a mabel
- SHStephen “Homie” HanOct 28, 20251.0Can a place be too fast? Surprisingly, yes. They assumed what I wanted and started grabbing ingredients before I could even speak. I felt rushed the entire time and could barely get a word in. I was helping my wife with her order, yet the cashier kept firing questions at me while I was clearly focused on her. I had to turn and tell her to wait. The whole place felt chaotic, they rush you and serve as little as possible.
- SCSel COct 13, 20251.0I came in at 11:30ish am because I was super excited to try the new chipotle chimmichuri. When I went to sit down I accidentally dropped the chimmichurri and it spilled on the table. I asked the Manager if I could have a new one and she didn’t even turn to look at me to tell me “I’m going to charge you for a new one” I obviously don’t mind paying for some sauce. It’s not that expensive but the way she treated a customer that literally just said “sorry I messed up” was just extremely rude and I was made to feel kind of bullied. The lady has red hair and glasses I don’t know her name but she also felt very comfortable being rude to me. I would love it if you could reprimand or make give a stern talking to her in my behalf because what she’s acting like is not ok.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Ballston specialize in?
Chipotle Mexican Grill in Ballston specializes in customizable Mexican-style menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at 4300 Wilson Blvd, Arlington?
Chipotle Mexican Grill in Ballston is open daily from 10:00 AM to 11:00 PM.
Does Chipotle Ballston offer pickup and delivery services?
Yes, Chipotle Ballston offers both in-store pickup and delivery services for customer convenience.
Can I order online or through an app from Chipotle Ballston?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill in Ballston by phone or email?
You can reach Chipotle Ballston by phone at +1 703-243-9488 or by email at va.0323.ballston@chipotle.com.
Does Chipotle Ballston accept credit cards and offer catering services?
Yes, Chipotle Ballston accepts credit cards and provides catering services for events and groups.
What sustainability practices does Chipotle follow at the Ballston location?
Chipotle Ballston follows the "Food with Integrity" principles, sourcing ingredients from farms with humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Are there coffee shops nearby Chipotle Ballston for a coffee or smoothie before or after dining?
Yes, Slipstream and Daily Grind are nearby coffee shops where you can enjoy coffee or smoothies close to Chipotle Ballston.
What are some nearby places to visit after eating at Chipotle Ballston?
After dining at Chipotle Ballston, you might enjoy visiting Bluemont Junction Trail, a nearby park ideal for a walk or outdoor activities.
Are there convenient parking options near Chipotle Ballston?
Yes, Colonial Parking, Inc. and Cooperative Plaza Parking offer parking options near Chipotle Ballston, making it easier for customers driving to visit.