Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor customer service and communication issues.
Portion Sizes
Many customers complained about stingy portion sizes, stating that bowls were often half-filled and not worth the price.
Food Quality
While some customers enjoyed the food, there were frequent reports of poor quality, including overcooked items and unsatisfactory freshness.
Language Barrier
Several reviews mentioned difficulties in communication due to staff's limited English proficiency, leading to order mistakes and customer frustration.
CC
Chris Chris
1 day ago
1.0
Went to the Cava located Terminal 2 and it was a big turn off by the person serving your food. She was rude and does it listen. The worst park is, there was no one
In line. The other just don’t speak English which can be annoying. I asked for jalapeno and was given olives instead. Never go there again.
PM
Patrick McAlee
6 days ago
2.0
Food is always good, when they have it. Ive gone here often when transiting DCA and I must say the service is getting worse and worse. Most servers dont know English, I mean I dont expect you to be a linguist, but you cant just memorize your own menu? Sign says theyre open till within 30 minutes of last departure and yet by 7pm, they ALL look like theyre ready to close right then. Items are not "sold out", theyre just not restocking them through the later evening with still +2 hours till that last departure. Im probably just going to stop eating here. I wont eat at the other location either until this location sees more professional changes. Sad, but Ill save my money...
EM
Eric Millheim
Dec 29, 2025
1.0
Mediocre food for this location, unfriendly employees. I expect more from CAVA
HB
Hanna Brostowitz
Dec 26, 2025
1.0
Walked over after our flight was delayed 4+ hours after we looked up their hours to make sure they were open. They were packing up everything and told us they were closing at 8:40pm.
MK
Manasi Kabadi
Dec 5, 2025
1.0
The worst CAVA experience ever. My chicken bowl was awful. The hummus I think had gone bad. They also didn’t have most of the regular toppings or sauces. I also wasn’t able to scan my loyalty account.
What type of cuisine does CAVA offer at Reagan National Airport?
CAVA serves fast-casual Mediterranean cuisine with customizable greens, grains bowls, salads, and pitas.
Where is CAVA located within Ronald Reagan Washington National Airport?
CAVA is located in Terminal B of Ronald Reagan Washington National Airport in Arlington, VA.
What are the operating hours of CAVA at this location?
CAVA is open daily from 5:00 AM to 9:30 PM.
Does CAVA offer delivery and online ordering options?
Yes, you can order CAVA food for delivery or pickup via their website and mobile apps.
What payment methods are accepted at CAVA in the airport?
CAVA accepts American Express, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does CAVA have facilities that are wheelchair accessible?
Yes, CAVA features wheelchair accessible entrances, parking, seating, and restrooms.
Are there family-friendly dining options available at CAVA?
Yes, CAVA welcomes families and children with a children's menu and a family-friendly environment.
Is CAVA open on major holidays like Thanksgiving and Christmas?
No, CAVA is closed on certain holidays including Thanksgiving (Nov 27), Christmas Eve (Dec 24), and Christmas Day (Dec 25).
What nearby attractions can I visit before or after dining at CAVA in the airport?
Nearby attractions include Gaylord National Hotel and Resort for accommodation and arts, and several dining options like Starr Hill Brewery and Good Stuff Eatery for different cuisine experiences.
How can I access CAVA if I'm using Reagan Washington National Airport transit facilities?
CAVA is conveniently located inside Terminal B of Ronald Reagan Washington National Airport, near airport terminals such as Gate 16 and baggage claim areas, making it easy to find during your airport transit.