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Buffalo Wild Wings

3.0
(1591 reviews)

Business Details

2450 Crystal Drive, Arlington, VA
22202, United States
(703) 413-0160
https://www.buffalowildwings.com/locations/

About

Chicken Wings RestaurantSports BarRestaurant
This Buffalo Wild Wings location is now closed. We’re grateful to have been part of your community and hope to see you at another BWW soon! Find your nearest location at https://www.buffalowildwings.com/locations/

Location

Buffalo Wild Wings
2450 Crystal Drive, Arlington, VA
22202, United States

Hours

Reviews

3.0
1,591 reviews
5 stars
409
4 stars
303
3 stars
234
2 stars
169
1 star
476

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times for food and service, often exceeding acceptable limits.

Food Quality

Many reviews highlighted issues with food quality, including overcooked wings and incorrect orders.

Staff Attitude

Numerous customers experienced rude or inattentive service from staff, contributing to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, particularly in the bathrooms.

Management Issues

Customers expressed dissatisfaction with management's handling of service and operational issues, indicating a lack of accountability.
  • CM
    Chris Mowl
    Feb 20, 2026
    1.0
    We sat at the bar for 10 mins no acknowledgment at all
  • JD
    Jane Doe
    Feb 12, 2026
    2.0
    It’s incredibly disappointing that a nationally recognized chain like BWW allows service like this to continue at this location. I’ve visited multiple times on different occasions, genuinely trying to give it the benefit of the doubt. I hoped it was just an off day. Unfortunately, the poor service has been consistent every single time. On my most recent visit, I was given dirty dishes — visibly dirty. When I pointed it out, the waitress casually said, “Oh wow, I missed that,” as if it were no big deal. Cleanliness is the bare minimum at any restaurant. The service overall made me feel like I was an inconvenience rather than a paying customer. It took an excessive amount of time just to be acknowledged. Ordering additional drinks or food felt like I was asking for a favor instead of placing an order. There was no sense of hospitality, urgency, or care. What truly shocked me was that the waitress actually prompted me to “write her a review.” After such dismissive and inattentive service, that comment felt almost sarcastic. It makes you wonder whether the staff understands that service is the foundation of their own workplace and income. I’ve visited many BWW locations across the U.S., and this one stands out — unfortunately, for all the wrong reasons. It’s not a one-time mistake. It’s a pattern, and that’s what makes it so disappointing.
  • MY
    Mina Youssef
    Feb 7, 2026
    1.0
    The wings were mediocre at best, but the service was absolutely horrendous. No attention, no basic understanding of good service, and zero urgency. Not worth the time or money.
  • MM
    Me Me
    Jan 27, 2026
    1.0
    Service is slow wings are burnt every single time. There's a definitive line between crispy and inedibly charred and this restaurant can't seem to figure that out. I've walked in for a pick up order where they had 6 people sat in the entire restaurant and still waited close to an hour for 20 wings and a box of fries. Came in today to give them another chance and service was much faster but the wings are burnt to a crisp and well past ruined. If you need me come train your staff feel free to reach out. I've got a decade of kitchen professional kitchen experience and can teach them how timers work.
  • RW
    Rylan White
    Jan 22, 2026
    5.0
    I am a full time wheelchair user and their accessible restroom has been broken for months. This was my first time at this location due to not being a local and The manager stood at the door of the men's restroom while I privately used the men's restroom. She was the sweetest lady ever and profusely apologized for the toilet being broken. I believe her name was asis or something close to there. Not to mention the service. The server was absolutely wonderful in every way possible. Food was great as always. I wish I lived closer to this location. It is much better than the location close to my home and I would happily come back to these wonderful people. Thank you for being as accessible as you can when things break. You guys were wonderful

Frequently Asked Questions About Buffalo Wild Wings

What types of food does Buffalo Wild Wings in Arlington offer?

Buffalo Wild Wings in Arlington offers award-winning Buffalo, New York-style chicken wings with a choice of 26 sauces and seasonings.

What are the opening hours of Buffalo Wild Wings on weekdays?

Buffalo Wild Wings is open from 11:00 AM to 11:00 PM, Monday through Friday.

Brand Certified Facts from Buffalo Wild Wings

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Certified March 01, 2026Yext Knowledge Graph
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