Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.
Service Speed
Many reviews highlighted extremely slow service, with long wait times in both drive-thru and dine-in.
Customer Service
Several customers experienced rude or unhelpful staff, with complaints about management's behavior and lack of responsiveness.
Cleanliness
The restaurant was frequently described as dirty, with unclean bathrooms and dining areas noted by multiple reviewers.
Order Accuracy
Customers often received incorrect orders, with missing items or wrong food being a common issue.
BS
Brandon Schneider
4 days ago
2.0
So I can't explain what yall thinking but the cleanliness of the store is gross as can be and that is a new building. Newer at that I thought that it would be ok to eat there because I used to work there thought it wasn't gonna be bad but no. The food was not the best but that's fast food. Now my wife an I are upset that my 4 year old son finds a bag of weed no he didn't know what it was he thought it was just some popper that u throw on the ground. Now Appomattox McDonald's I will what I can do to help yall maybe hire me an we fix that mess.
MS
Marjorie Snyder
6 days ago
1.0
We are an elderly couple that likes to drive thru & get a soda. Must say that the drive thru has gotten SLOWER & we are in line several minutes. Today we ordered our soda & the price had gone up .55 per soda! This happened a year ago with ice cream cones & we quit getting them. NOW we go elsewhere for a drink. Not worth it!
Lost our business!!!
MO
merlin obreslin
Feb 21, 2026
1.0
Store needs to close to hire new management & staff, total chaos & anarchy in the kitchen leads to wrong orders ,incredibly long wait times in drive thru & at the front counter, 45 minutes for a cup of coffee & arguments & fighting in the kitchen ,corporate needs to revoke franchise status .....the general public deserves better...
JM
John Male
Feb 13, 2026
2.0
Some staff is incredibly helpful and the other half brings down the store with bad attitude bad service not Clean in bathroom or dining area plus drink station not clean or stocked up. Facts I am a avid customer I stop every day most time twice a day the last 6 months I have found a huge decline and to many times told to go in a parking spot for someone to bring out my order 4 times a had to go in because they forgot about me i waited patiently for 15 minutes most times . Just letting you know because this was my go to spot but lately i have not been going. I was there today and no one in line and they maybe wait again
Sincerely: a person that’s cares
JN
Jason Noyce
Jan 31, 2026
1.0
I’d like to thank McDonald’s for serving me a meal that perfectly captured the spirit of disappointment. The fries were cold and soggy—basically mashed potatoes holding hands. The burgers were so chilly I’m pretty sure they were auditioning for a role in Frozen 3. And the drink? Completely flat. Not even a single bubble showed up to work.
For the grand total of $11.77, I got a meal so unappetizing it went straight to the trash without passing Go or collecting $200.
Thanks again, McDonald’s, for letting me down with the consistency of a season finale twist—predictable, but still somehow shocking.