Mixed reviews on food quality, with some dishes praised for flavor while others were criticized for being bland or overcooked.
Service Issues
Service experiences varied widely, with some customers noting friendly staff while others reported long waits and order mistakes.
Atmosphere
The atmosphere was generally well-received, with many enjoying the spacious layout and Hawaiian-themed decor.
Portion Sizes
Portion sizes received mixed feedback; some found them generous while others felt they were smaller than expected for the price.
Authenticity Concerns
Several customers expressed disappointment regarding the authenticity of the Hawaiian food compared to locations in Hawaii.
MJ
Minwoo Jun
Dec 29, 2025
5.0
I had been to L&L at Hawaii... I missed it so much, I am so glad that they opened Annandale location. My favorite is Loco Moco. love it.
KC
Katie Chau
Dec 27, 2025
5.0
I love it here! The staff is so nice!
KW
Krista Wong
Dec 27, 2025
2.0
Sad. From hawaii...love l and l. Have been here 3 times. The first was right after they opened and it was just like home. Second last year was okay, todays was awful. Katsu was not breaded correctly, loco gravy tasted sour as did the mac salad. They have Heinz shoyu...need I say more? Not your real L and L...mainland fake.
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_jinzis
Dec 11, 2025
3.0
The service was good but I was disappointed with the lack of flavor in the musubis! i ordered a trio — chicken katsu, spam, and a sweet soy sauce chicken flavor(?) but they were just a bit oily and didn’t taste like much. which is sad bc i love musubis. the rice was also meh. the fries i ordered were hot and yummy tho.
would be willing to come back if they revamped their menu items.
food is 3/5 stars
service is 4/5 stars